Doha Takaful & Delmon Garage
By pandinus imperator •
Dear QLers..,
My car has been in Delmon Garage for more than a month after the accident and until now, I am not getting any clear answer when it will finish. Lots of excuses & reasonings... Doha Takaful Insurance is the one who provide me this garage as this their garage.
Now, I'm stucked up with a lot of expenses on my rented car and no clear answer from them when it will be done.
I need your help as to whom should I lodge this concern. Is there any particular authority that can handle my situation?
Thanks
i have the same experiance before, but with other garage, since u have a rent a car try visiting the garage everyday to push them and work very past. I know its really a waste of time but that's the way you can do to push them.It is a normal practice by every garage to pending some works if your not showing them that you really eager to finish it immediately.everyday customer is coming to them and whenever its minor works and willing to wait they will work it and finish it first.
my suggestion is: call the insurance company and the repairing garage peple once, give them a warning for the delay of over 1 month! and also warn them that the matter would be reported to the Police, and to the court if required. Let the professionals take care of the problem.
Enven better, if you can directly go and meet them. Remember, talk as if you are really serious and show some taunting/angry serious looks on them, else these people will not heed to you. I have been thru the same fate as you long time back. I was lucky I had a second car, so I could drive to the garage and give them the warning of report of police...got my car back in 3 days!
Speak to the agent and then the Traffic Police