I agree with you, these guys are crooks. I wish that I had seen this thread too.
They quoted me to ship my things to Zagreb, Croatia only 3cbm. They asked me when I wanted them to come and pack, when I gave them a date they said it would be 1,200 minimum charge. No mention of this on the quotation. I declined the offer to pack
When they came to collect they wanted to jack up the price, I was leaving next day, but manged to keep the price as quoted.
Once they had my things and my money they told me that there was not a port in Zagreb, so could only ship to Rijeka 200km away. I found out that there IS a hard port in Zagreb. When I remonstrated with them, they told me that the quote was only sea freight and not land transport.It would be another $400US to get the shipment from Rijeka to Zagreb. I am wondering how they managed to quote me a price to Zagreb, if they only started looking for ports to ship to a week after they collected.
My guess is that they never intended to ship to Zagreb, they know that 1cbm costs around $110 to ship port to port so gave me a quote for 2x that and added $300 for local costs. I have used a lot of forwarding agents in the last 20 years and have never had my trust betrayed like this before. Every other shipper has managed to get the shipment to the place quoted.
I am reminded of taxi drivers in New Delhi, who make a habit of taking you somewhere, eventually the wrong place, then feign a mistake and want to charge extra to get you to where you actually asked to go.
I agree with you, these guys are crooks. I wish that I had seen this thread too.
They quoted me to ship my things to Zagreb, Croatia only 3cbm. They asked me when I wanted them to come and pack, when I gave them a date they said it would be 1,200 minimum charge. No mention of this on the quotation. I declined the offer to pack
When they came to collect they wanted to jack up the price, I was leaving next day, but manged to keep the price as quoted.
Once they had my things and my money they told me that there was not a port in Zagreb, so could only ship to Rijeka 200km away. I found out that there IS a hard port in Zagreb. When I remonstrated with them, they told me that the quote was only sea freight and not land transport.It would be another $400US to get the shipment from Rijeka to Zagreb. I am wondering how they managed to quote me a price to Zagreb, if they only started looking for ports to ship to a week after they collected.
My guess is that they never intended to ship to Zagreb, they know that 1cbm costs around $110 to ship port to port so gave me a quote for 2x that and added $300 for local costs. I have used a lot of forwarding agents in the last 20 years and have never had my trust betrayed like this before. Every other shipper has managed to get the shipment to the place quoted.
I am reminded of taxi drivers in New Delhi, who make a habit of taking you somewhere, eventually the wrong place, then feign a mistake and want to charge extra to get you to where you actually asked to go.
Stay away from these shysters.