Rosette22 I contacted the person in hmc who sent my employment offer - my delay has been because the person in credentialing section did not send the report over to state that it has been completed. Luckily I had the email which states this so forwarded this to them. They are now applying for visa and stated that this takes between 3-4weeks. Maybe you need to contact the person who sent your employment offer for hmc directly? Hope this helps you (I'll keep you updated if visa does arrive in 3-4weeks). Good luck