Well,I started this thread just a couple of months ago and I mention here what happen to me on that day, so any how thank you Mr S..... from Ezdan. You handled the complain very well and helped us .In this Qatar National Day we are going to view the fire works from our balcony only because Mr.... helped us to change our flat.Thank you Ezdan now you have provided us security and the private cleaning company,they are doing very well.