Well, you are right there also. But I really do not see why these losers (the foreign nationals) would subject us to such third grade customer service.

As to the Sephora store issue, I exactly had the same experience. I used to live near a big Sephora Store in Manhattan, NY and it was always fun to visit the store almost everyday. For the first time when I visited Sephora here in Villagio, I was struck by the inhospitable attitude of the staff. Could you believe I never visited the place again.

I think it would be appropriate to bring this issue into the attention of the companies themselves.