Yes, that is the bottom line: the customer care is really poor here in Qatar. Is it not such an ironic contrast to see a poor service in the richest country?

nomerci: well, not visiting the stores is not an option either. We should take a stand. We need to be our rights as customers. Someone, sometime, somewhere has to take a start.

I think if we all work on the problem earnestly, there is no way why it can not be remedied. The staff of these outlets and others can be hired with more strict selection criteria and better training can be provided to them.

Looking at the responses from everyone, I think it is pretty evident that we all agree on this fact. Now, if there is a problem which exists, let us try to do some brainstorming as to the solution.

What measures do you think, we as customers can take to help the situation.