Smoke: First off, do you agree that the customer service is really unenviable here at many places.
Guilt: I think you have a very good point here. I feel the same. For us expatriates, the issue is visible may be because we care about money, but for many Qataris, who have money in much abundance, it does not matter whether they get value. I hope they will realize soon one day.
Piston: I really do not feel our nationalities has to do anything with it. A customer cant care less about the vendor's origin as long as he is receiving value for his money.
Bachu: You are right, I know that. But that, too, does not absolve the conglomerates completly from their responsiblity. Do you not think it is the responsibility of the corporation to make it clear to the franchise owning local what the corporation stands for (unless it is just money, which they are already making here, and would never make it the same way elsewhere). They should make sure that the staff which is going to be hired would receive the requisite training in customer care. In a broader sense, if the corporation fails to keep their image uniform across the world, this would reflect negatively on them at the end of the day.
Smoke: First off, do you agree that the customer service is really unenviable here at many places.
Guilt: I think you have a very good point here. I feel the same. For us expatriates, the issue is visible may be because we care about money, but for many Qataris, who have money in much abundance, it does not matter whether they get value. I hope they will realize soon one day.
Piston: I really do not feel our nationalities has to do anything with it. A customer cant care less about the vendor's origin as long as he is receiving value for his money.
Bachu: You are right, I know that. But that, too, does not absolve the conglomerates completly from their responsiblity. Do you not think it is the responsibility of the corporation to make it clear to the franchise owning local what the corporation stands for (unless it is just money, which they are already making here, and would never make it the same way elsewhere). They should make sure that the staff which is going to be hired would receive the requisite training in customer care. In a broader sense, if the corporation fails to keep their image uniform across the world, this would reflect negatively on them at the end of the day.