thanks guys,
i did put comment on facebook and they contacted me almost immediately!! saying they would investigate this and get someone to call me as soon as possible. i was very optimistic then, then someone called and a guy turned up and looked at the junction box outside my place and said "yes there is no problem here we can activate your internet" that was five days ago and i have heard nothing since.
i think qtel may be in for a bit of a shock when vodafone get their licence for the rest of doha, my friend on the pearl pays 200 for 5mb internet and im going to be paying 330 for 2mb. and i cant believe vodafone will be as bad with their customer service.