dear hussain asak,

dude i have recently come to qatar looking for a job in vodafone, qtel or any call center..plz advice me pal plz bhai very badly in need of job plz..

Mohammed Imran Ali Khan
Address: Villa Number – 75, Muglina, Near VIP Round about, Doha, Qatar. Tel : 00974-70123903 E-mail : [email protected]; [email protected]

Seeking appropriate assignment in Human Resources / IT / Office Management/BPO

CAREER OVERVIEW

Graduate with 4 years of total experience in Human Resources / Secretarial / Office Management. Worked as HR Site Coordinator Assistant with Kharafi National, Kuwait. Proficient in handling regular office jobs, Administration etc.

EMPLOYMENT SCAN

Since (December 2010 – Till the Date) with Genpact International Service India Pvt.Ltd as Sr. Tech Process Developer

Details;

1. Process Title: I-Yogi Technical Support (sales)
Responsibilities:

 Troubleshooting the customer Hardware & software issues on call (US/UK/Canada)
 Documenting the case as per the solution steps.
 Escalating the case if required.
 Guiding the customer with the system specification if he is willing to buy new system.

Since (January 2010 – July 2010) with Dell International Service India Pvt.Ltd as Sr. Tech Support Analyst.

Details;

2. Process Title: Dell XPS Hardware warranty Support.
Responsibilities:

 Troubleshooting the customer Hardware & software issues on call.
 Reminding the customer about the warranty extension and follow-up on that case.
 Documenting the case as per the solution steps.
 Escalating the case if required.
 Guiding the customer with the system specification if he is willing to buy new system.

Since (August 2005- September 2008) with Kharafi National, as HR Site Coordinator Assistant (Actual Designation Secretary)

Details;

3. Project Title: Facility Upgrade and Relocation of Underground Process Piping for Kuwait Oil Company GCs & Booster Stations (Project -1264).
Responsibilities:

 Coordinate Airport Pickup for New Arriving Employees
 Responsible for submission of Application & related Joining Documents
 Coordinating with Administration Unit & Project in arranging Medical for new arrival
 Coordinating with Administration Unit & Project in send employees to Bahrain to change employee visa from Visit to Work. And in getting Visit Visa for Non Manuals
 Coordinating with Administration unit to get the required documents from the employees in order to Stamp / Renewal / Cancellation of their residency
 Coordinating with Accommodation Unit for the new arrived employees accommodation.
 Conducting Exit Interview for Manual & Non-Manual Employees.
 Routine secretarial / clerical works such as typing, filing, mail distribution, screening phone calls etc.
 Preparing all forms of Communications to provide information to Supervisors and Communicate with other Department.
 Developing and maintaining constructive and cooperative working relationships with other departments and agencies
 Ensuring events, processes and all relevant documents comply with Company procedures, policies, regulations & standards

ACADEMIC CREDENTIALS

2006 Graduate (B Com). Jiwaji University (Gwalior)

ADDITIONAL COURSES

 Completed MCSE / CCNA / LINUX / MS Exchange Server 2003 in year 2007. (With Certification)
 Window 2000 Server / 2000 Professional/ Windows NT/ Windows XP/ Windows Vista/ Trouble shooting.
 Advanced Learning Course in MS Office -2003/2007
 D.T.P with Screen Printing

PERSONAL DETAILS

Date of Birth : 20 Oct. 1983

Passport No # : H - 5777042

Martial Status : Single

Languages Known : English, Arabic (Speak/Read), Hindi, and Urdu.

I hereby declare that the particulars furnished above are true and correct to the best of my knowledge.

(Mohd Imran Ali Khan)