Qtel denies having anything to do with it, but "sources" tell me that they reduced the bandwidth for all VOIP because people had opened what amounted to "call centers" here in Doha.
If you call Qtel they'll have you adjust the "Bandwidth" setting in your Vonage "Features" (log into your Vonage account). This does *nothing* to help. I keep calling every couple of days to ask them about it. They are well aware that Vonage customers are ticked off, but perhaps if we continue to bother them then they'll do something about it.
I have also heard that Qtel can correct the issue on a customer-by-customer basis. I don't know whether or not this is true, and Qtel (not surprisingly) continues to deny it.
If your Vonage is not working. . .call Qtel and complain LOUDLY. Ask to speak to a supervisor. Ask to speak to the supervisor's supervisor. ..
You got it right, Bilabong.
Qtel denies having anything to do with it, but "sources" tell me that they reduced the bandwidth for all VOIP because people had opened what amounted to "call centers" here in Doha.
If you call Qtel they'll have you adjust the "Bandwidth" setting in your Vonage "Features" (log into your Vonage account). This does *nothing* to help. I keep calling every couple of days to ask them about it. They are well aware that Vonage customers are ticked off, but perhaps if we continue to bother them then they'll do something about it.
I have also heard that Qtel can correct the issue on a customer-by-customer basis. I don't know whether or not this is true, and Qtel (not surprisingly) continues to deny it.
If your Vonage is not working. . .call Qtel and complain LOUDLY. Ask to speak to a supervisor. Ask to speak to the supervisor's supervisor. ..