I fly alot with QA and put up with all this because once you are in the air, things are great. But have anything out of the ordinary occur and you are in trouble.
I agree with the previous poster that no one at the airport can likewise solve your problem since they are not authorized to make decisions that are against "policy".
I have had my credit card checked for every flight that I have taken on QA when I fly from Doha...but never at any other airport. And I have never been asked for a credit card by any other airline anywhere else in the world.
This is simple a QA "mind fart" that we all have to work around. An easy way to avoid this issue is to get your tickets from a travel agent but that costs you about 50QR.
I lost my paper tickets to QA last year and when I appeared to have them replaced, they told me that I had to have a letter from the police saying that they were lost or stolen. (like the principal author here, I was in the computer) Since I lost them on an island in Indonesia that had no police, I put my head to the problem, went to the lounge and got a wrinkle piece of paper and scribbled out a note saying that it had been investigated and signed it with an imaginary Indonesian sounding name and returned to the ticket counter. I had no further problems.
I fly alot with QA and put up with all this because once you are in the air, things are great. But have anything out of the ordinary occur and you are in trouble.
I agree with the previous poster that no one at the airport can likewise solve your problem since they are not authorized to make decisions that are against "policy".
I have had my credit card checked for every flight that I have taken on QA when I fly from Doha...but never at any other airport. And I have never been asked for a credit card by any other airline anywhere else in the world.
This is simple a QA "mind fart" that we all have to work around. An easy way to avoid this issue is to get your tickets from a travel agent but that costs you about 50QR.
I lost my paper tickets to QA last year and when I appeared to have them replaced, they told me that I had to have a letter from the police saying that they were lost or stolen. (like the principal author here, I was in the computer) Since I lost them on an island in Indonesia that had no police, I put my head to the problem, went to the lounge and got a wrinkle piece of paper and scribbled out a note saying that it had been investigated and signed it with an imaginary Indonesian sounding name and returned to the ticket counter. I had no further problems.
Loose your mind and find your heart.