What I don't understand is why they can't run an appointment system, instead of everyone turning up together (at 8am or 7pm of whenever the doctor starts consulting) and then having to wait FOR HOURS to be seen. Last time I went there with my daughter, we arrived at 7pm and finally got to see the doc at 8.50pm. Thankfully, I'd taken a book with me and my daughter had her iPod - we kind of knew what to expect, having lived her for a few years. The doctor told me that people just don't respect allocated appointment times, so it's not worth even trying. But ladies manage to keep appointment times when going to have their hair or nails done, don't they?? so what's the difference?