Why would I want to do that. I don't see a reason why I shouldn't be able to initiate a collect call.

Does Q-Tel management mean that Hala subscribers are poor people who need collect calls, while Shahry users are rich people who should pay for Hala users when they call them collect.

I don't want to blacklist anybody, but the message "Sorry you are not allowed to use this service." is rude. A "service" should be available to everybody.