Welcome to beaurocracy Qatari style!
Being down this road before myself I can assure you that it will likely come enshallah. After you have been seen to jump a few hurdles, make several visits to immigration, fill out a myriad of paperwork, obtain dozens of signatures and stamps which give it an offical appearance, you will then receive. Take a video on your mobile of your kid crying and show the immigration officer handling your case . This will help too.