mohamed nasik adam ali (MCP and MCSA)
[email protected] / +97474725948
Deira, Dubai
PERSONAL INFORMATION Full Name : Adam Ali Mohammed Nasik Nationality : Srilankan Date Of Birth : 1984-03-12 Civil states : Married Visa States : Employment Joining Time : Immediately UAE Driving License : valid until 2024
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SKILLS SUMMARY • Strong IT, database and communication skills • A comprehensive understanding of health and safety regulations • Ability to evaluate, prioritize, organize and delegate work schedules • Able to react quickly and effectively when dealing with challenging situations • Assisting departments with queries on documentation requirements &submissions • Well-Rounded, communicative, creative technical problem-solver • Fast learner and an energetic team player • Fluent in English, Hindi, Urdu, Malayalam, Sinhala and Tamil languages |
work experience
Ø Computer Network Technician
ABS BUILDING CONTRCTING L.L.C
02/2011 to 07/2018. 7 yr 4 mos
Ajman, United Arab Emirates
ü Manage and monitor all installed systems and Network infrastructure
ü Supporting wireless and Internet connectivity issues and LAN/WAN equipments and related services
ü Troubleshoot network issues using network diagnostic tools, Design & upgrade existing networks to meet company networking needs, assist in active directory exchange & backup administration.
ü Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server.
ü Provide the Remote support & Net meting support using following software VNC Server, Ammyy Remote Software, Remote Desktop.
ü Configuring & maintaining Microsoft Outlook e-mail accounts.
ü All software, network printer, desktop system support.
ü Controlling & maintaining all equipment related to system and any other assigned table by the management time to time.
ü Providing it support and troubleshooting to all users of the organization.
ü Install, maintain and management of CCTV system (IP & Analog)
ü Hands on experience in troubleshooting laptops, desktops, mobile phones, tablets, LED Screens, printers, scanners.
ü Documents all work to comply with the standards, including reporting details of all hardware/software items that have been installed and removed so that configuration management records can be updated.
ü Ensuring security and upgrades are applied and kept up to date on desktops and laptops
ü Supports service level management in monitoring the impact of problems on agreed service levels.
ü Reporting faults and maintaining logs on servers, desktops, and laptops
Setting up and configuring new laptops and desktops
ü Install authorized software’s to laptops and desktops.
ü Creating (SR, MR) purchase requisitions for IT hardware and software
Ø Desktop and Network Support Technician
MACKSONS PAINTS LANKA (Pvt) Ltd
06/2006 to 07/2008 . 2 yrs 1 mos
Srilanka
ü I able to Install and maintain a Local Area Network & Wide Area Network which is running on a Domain controller configuration and troubleshooting of Windows operating systems and Windows Server & associated applications Involved installing, configuring deploying as well as troubleshooting and making suitable modifications and enhancements.
ü Troubleshoot network issues using network diagnostic tools, Design & upgrade existing networks to meet company networking needs, assist in active directory exchange & backup administration.
ü Provide assistance in computer related problems Installing, configuring & testing operating software, software applications and software upgrades and drivers for security and stability.
ü Responsible for maintaining email accounts. Adding and removing the emails for new end-users and who have left the company.
ü Maintaining Local Documentation – Documenting job done, in case the same problem occurs in the future, or another staff has to perform the same task. Document installation and configuration procedures, and maintenance schedule.
ü Provide assistance the use of com. hardware and software, printing, installation and operating systems.
ü Maintain communication with internal team during the problem resolution process
education
Ø Microsoft Certified System Administrator (MCSA)
- Microsoft Certified Solution Associate Configuring Advanced Windows Server 2012 Services (MCSA)
-Microsoft Certified Solution Associate Administering Windows Server 2012 (MCSA)
-Microsoft Certified Solution Associate Installing and Configuring Windows Server 2012(MCSA)
Ø Microsoft Certified Professional.(MCP)
Ø CISCO Certified Network Associate (CCNA)
Ø Diploma on Computer System Designing at NIBM
Ø Diploma in Computer Hardware Engineering with Networking
Ø LAN Installation on Copper at ICT Consortium
Ø The AAT Stage II(Association of Accounting Technicians )
Ø International English language testing services (IELTS)
TECHNICAL EXPERTISE NETWORK ADMINISTRATION SKILLS Maintenance of Microsoft Server 2003/2008/2010/2012 Maintaining and Establishing User Accounts, Complete installing and maintaining servers. |
OS KNOWLEDGE BASE SKILLS Installing, Configuring & Administering Operating Systems, Windows XP/7/8& Win Server 2003/2008/2012 Professional, Back Track 5, Ubuntu & Other Linux Distributions, Windows Updates, Optimize PC |
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