SHAH FAHAHD
SHAH FAHAD
Contact No.: +917060905005
E-Mail: [email protected] Passport No: P5160020
SOFTWARE DEVELOPER
Web Application Development
Domain expertise E-commerce websites
PROFILE SUMMARY
• A result-oriented professional with over 2 years of experience in application development & enhancement, service delivery and client relationship management.
• Skilled in Advance PHP Laravel, jQuery, Ajax, Java script, PayPal Integration, Application Programming Interfaces. Strong Engineering professional with a Bachelor’s degree focused in Computer Science from Uttar Pradesh Technical University.
EMPLOYMENT DETAILS
27 Jul 2020– Present with Tech Mahindra Limited, Noida (India)
Customer Support Associate
Key Result Areas:
• Analysing customer needs and makes arrangements adhering to company policies.
• Responsible for interacting with the customer over chat and solving their queries.
• Communicate with customers who have escalated issues to determine beneficial resolution and ensure timely follow-up to verify that complaints have been addresses and satisfied.
• Collaborate with colleagues to determine areas for improvement and develop ideas for better service to customers.
• Working for a chat support for the India’s top Ecommerce brand “Flipkart”.
14 Jan 2019– 13 Apr 2019 with Inworth Infotech, Doha (Qatar)
Software Engineer
Key Result Areas:
• Providing overall leadership to the entire project including managing deliverables involves creating and maintaining websites on servers for clients in Qatar
• Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
• Creating and managing the estimates Basic knowledge of POS systems, customizing OpenCart, creating own modules according to client’s needs.
Develop company website using PHP Laravel www.inworthit.com , corishtailor.com
Following the project life cycle methodology like Agile and Waterfall; defined under the process framework; ensured that customer deadlines were met within project budgets.
02 May 2016– 31 Dec 2018 with EifaSoft Technologies PVT LTD, Moradabad (U.P)
Full Stack Web Developer
Key Result Areas:
· The job involves working on pre-defined themes and converting them according to client needs using PHP language.
· Write Codes for dynamic websites.
· Development and support of web-based applications.
· Maintaining Websites using internet web server.
· Layout and placement of website pages given as provided by clients.
· Work closely with Project manager and other members in development team.
· Developed codes for Multi-Level Marketing websites.
· Worked on Page and Off Page Search Engine Optimization for various websites.
· www.candidate.ae,www.salaamlife.com/Default.aspx, www.albahardowntown.com
· Worked On various Static, Responsive and Dynamic websites
· www.flccoin.uk,www.metafxchange.com/home,zairish.com,www.kalyanled.com
TECHNICAL SKILLS
Languages
• C/C++, C#, JavaScript, Core java
Web Technologies
HTML5, CSS3, Bootstrap, PHP, Laravel, Ajax, Json, jQuery, RESTful API, Web Services
Software & Technologies
Development Tools:
Content Management Systems:
Database:
Platforms:
Others:
Microsoft Visual Studio 2012, VS Code, Sublime Text
Magento 2, Word press
MySQL, MS Access
Microsoft Windows, Linux
Adobe Photoshop, File Zilla, Microsoft Office
EDUCATION
B. Tech in Computer Science Engineering from Krishna Institute of Management and Technology under U.P.T.U
Higher Secondary from Sunway School under C.B.S.E
High School from Sunway School under C.B.S.E
CERTIFICATIONS
· C, C++ Language Certificate provided by AITC Computer Education, Kanpur
· PHP Advance Language Certificate provided by Ducat, Noida
· Core Java Language Certificate provided by Multisoft Systems, Noida
· Certificates provided by Vision Computer Academy, Rampur
Ø PHP, HTML5, CSS3, Java Script
Ø Oracle, Relational Database Management System
Ø NET (C#, VB)
PERSONAL DETAILS
Address: 164/2 Betuk Road, Purana Ganj, Rampur, India
DECLARATION
I hereby declare that the information given by me is true to the best of my knowledge and I would put my best foot forward in order to achieve organization goals.
Yours truly
Shah Fahad
