Jogin Abraham Thomas
Zone 90.Street 748
Osama bin Ziad
Near Retail Mart,Al Wakhra
Mobile: 0097477688920
Email: [email protected]
Skype id: jogin.abraham
Objective:
To be part of an esteemed organization which can give me a comprehensive portfolio of technical education in the field of Quality analysis, so as to acquire, maintain and optimize my knowledge and skills and add professional value to it.
Professional Experiences and Responsibilities
Employer Name
Designation Duration
A&S InfoTech Pvt Ltd
Quality Analyst From Jan 2010 To May 2011
Orion India Systems Pvt. Ltd
QA Engineer From May 2011 To May 2014
1. Orion India Systems Pvt. Ltd, Kochi, Kerala.
QA Engineer [May 2011 to May 2014]
Orion India Systems Pvt. Ltd (www.orioninc.com) is a company operating in Financial Services, Manufacturing and Telecommunication domain. Orion is headquartered in the USA with additional development centers in India and Latin America. Within Orion’s global network, Orion employ over 300 technology professionals that enables to offer application development and support onshore, offshore and near shore.
Responsibilities:
Understand Application functional usage and corresponding Data Flow
Install, configure and upgrade operating systems and software
Extensive knowledge of supporting web design applications and HTML
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Act as a technical resource in assisting users to resolve problems with equipment/data, and implement effective solutions
Develop and document internal procedures
Communicate with Onsite team and update the status
Assist in instructing users in the use of standard business and administrative software, including word processing, spreadsheets.
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community.
Assist project management teams in the design and implementation of support solutions involving all current productivity applications supported.
Assisted in resolving application level problems and questions
Ability to identify the root cause of incidents, and identify, implement and recommend improvements.
Communicate with offshore development team regarding the functionalities
Project Details
1. Alex Accounting and Auditing Lexicon. Web based audit documents management system, including document conversion, publishing and distribution globally
Client KPMG Global
Description
Alex is a web application that allows users to search, view, print and interact with Alex content. The Alex content is indexed by Autonomy, using the Autonomy IDOL server. Searches are serviced by IDOL, and results are formatted and displayed by the Alex Online and Desktop application.
Environment ASP.NET, C#, WCF, SQL Server 2008, Autonomy IDOL
Role Played QA team member /PoC from Offshore
Responsibilities Understand functional usage by analyzing PRS
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Develop and document internal procedures
Assist in instructing users in the use of standard business and administrative software, including word processing, spreadsheets.
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community
2. Alex – CMS Integration Integration of Alex application with the Content Management System, Autonomy Teamsite.
Client KPMG Global
Description
The Alex application manages all the documents published by global publishers who use the old CMS application to convert the source documents to Alex ready format. Autonomy Teamsite is introduced to be a central repository to import, manage, convert and publish the documents from around 64 publications. Teamsite integrates the functions of the Taxonomy management (which is currently supported by the CAD application), Link Management (which is currently performed using CMS), and publishing documents to testing, preproduction and then to production environments.
Environment ASP.NET, C#, WCF, Windows Service, Sliverlight, MVC3, SQL Server 2008 with Autonomy Teamsite
Role Played QA team member /PoC from offshore
Responsibilities Work closely with Onsite Business team to understand business and functions
Understand functions and prepare test cases by analyzing PRS
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Understand functional usage by analyzing PRS
Ensured the highest level of customer care professionalism.
Assist in instructing users in the use of standard business and administrative software, including word processing, spreadsheets.
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community
Develop and document internal procedures
XML file verification and corresponding display in Alex QA, PreProd and Production environments.
Communicate with onsite Business team regarding the business and functions of newly implemented features
2. A&S InfoTech Pvt Ltd, Kochi
QA Analyst – [Jan 2010 to May 2011]
A&S InfoTech is a specialist in education management solutions. A&S InfoTech specializes in enterprise business solutions providing reliable, cost effective IT business solutions tailored to client specific needs. They offer a broad range of business and technology solutions on enterprise applications, technology Services, custom development of applications, Training and development.
Responsibilities:
Understand Application functional usage
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community.
Assisted project management teams in the design and implementation of support solutions involving all current productivity applications supported.
Assisted in resolving application level problems and questions
Ability to identify the root cause of incidents, and identify, implement and recommend improvements.
Developed and documented internal procedures
Communicate with offshore development team regarding the functionalities
Project Details
1. EMS Educational Management System
Description ‘EMS’ is software developed for the handling and managing student details and academic information in schools. It includes, starting from student registration, creation of classes, divisions, fees, exams, transportation and their allocations to different fields and so on. It also includes the management of daily attendance, fees payment and marks handling
Environment ASP.NET, C#, SQL Server 2008
Role Played QA team member
Responsibilities Understand functional usage by analyzing PRS
Developed and documented internal procedures
Communicate test status on daily basis
Understand functional usage by analyzing PRS
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Develop and document internal procedures
Assist in instructing users in the use of standard business and administrative software, including word processing, spreadsheets.
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community
2. LibCare Library Management
Description LibCare’ is software developed for library management mainly for institutions. It includes the registration of employees and library members to the library, creation of books and periodicals and their handling in category-wise. The library management includes the issue of books, returning of books, purchase and removal of old and new books. The reports regarding the library will give a clear picture of how many members are there in the library, how many books they have currently in hand, which all books, the issue date and return date and so on. The stock report will say how many of each book is currently in library and out
Environment ASP.NET, C#, SQL Server 2008
Role Played QA team member
Responsibilities Understand functional usage by analyzing PRS
Developed and documented internal procedures
Communicate test status on daily basis
Understand functional usage by analyzing PRS
Ensured the highest level of customer care professionalism.
Evaluated business needs and recommended solutions
Develop and document internal procedures
Assist in instructing users in the use of standard business and administrative software, including word processing, spreadsheets.
Built, optimized and provided on-going support of productivity application solutions and worked directly with the customer and their end-user community
Academic Profile:
Qualification Level Board / University Year Percentage Result
MCA
Visvesvaraya
Technological University,Bangalore 2009 67.17% FC
B Com(Voc) Mahatma Ghandi University,Kerala 2006 65.44% FC
Plus Two
Board of higher secondary education; Kerala 2003
68.83% FC
SSLC
Board of Education, Kerala. 2001
65.67% FC
Course done:
Software Testing (Manual) from Times Technologies, Bangalore.
Computer Skills
Programming Language C, ASP.NET
Operating Systems Windows XP/Vista/7
Software MS Office
Project Work:
Project title: Health plus
Client: Softex Digital Pvt Ltd,Trivandrum,Kerala
Team size: 3
Description: The Project”HEALTH PLUS” deals with the Online consultancy by Doctors for the customers. It is a free service where patients can share their views, provide a forum for national and regional organizations representing the interest of people who use health related services and their supporters to share experience, information and ideas. Other major facility is Live Consultation where it gives access to fully confidential interaction between the patient and Doctor. This project has the option to send or upload medical reports. This project is developed with the facilities like mailing and resource sharing.
Front end: Asp.net with C#
Back end: Microsoft Sql Server 2005
Personal Details
Name Jogin Abraham Thomas
Father’s name Thomas Abraham
Date of Birth / Age 27th Dec 1984 29 years
Sex Male
Passport H5049132
Nationality Indian
Religion Christian
Marital Status Married
Languages Known English, Hindi and Malayalam
Hobbies Listening to music, basketball, cricket, badminton.
Address Athiyalil(H),Anakkal P.O, Kanjirappally, Kottayam, Kerala -686508
Declaration
I hereby declare that all the above information provided is true to the best of my knowledge and belief.
JOGIN ABRAHAM THOMAS