Description

To be an efficient, effective and a hard working a member of an energetic, artistic, vibrant and achievement-oriented company which helps me to gain experience and exposure to the dynamic working environment. While also allowing myself to shine as an individual and as a professional out there in the society.
Knowledgeable customer care professional seeking to contribute training and acquire skills within customer service support roles on sales industries. Excellent communication on a friendly manner with customers.
Working Experience
Since 2011 – Feb 2016
Worked as a Waiter at Dinemore Restaurant, Kandy, Sri Lanka.
• Perform food safety procedures
• Processed special orders for customers
• Answered and returned phone calls regarding service or product
Since 2016 – Feb 2018
Worked as an All Rounder (Barista, Sandwich Maker, Juice Bar and Cashier Roll) at Al Kaiyyam Coffee Shop, Doha, Qatar.
• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Describe menu item to customer
• Providing an Excellent Customer Service
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Cross-sell products and introduce new ones
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
Since 2019 – Feb 2022
Currently worked as Barista at Melay Restaurant, Colombo, Sri Lanka
• Greet customers as they enter
• Give customers drink menus and answer their questions
regarding ingredients
• Take orders while paying attention to details (e.g. preferences of
coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates

Information