Description

PERSONAL ACADEMIA

 Bachelor of Engineering (B. E) in Electronics & Communication Engineering with CGPA of 7.1 from National Engineering College (Anna University, India).

 Higher Secondary Education with 86% marks from Rose Mary Metric Higher Secondary School, Rose Mary Missions (Tamil Nadu, India).

 Secondary School Leaving Certification with 75% marks from Jose Metric Higher Secondary School (Tamil Nadu, India).

Roles and Responsibilities

 Negotiating the policy / product requirements with customers

 Providing technical guidance on policies to colleagues and other teams

 Finding creative solutions to the challenges of mobile communications, data service requirements and internet & network signaling protocols

 Presenting theoretical policy information to the clients and customers

 Liaise with internal and external customers on product services

 Arranging process meetings internally and externally with customers

 Ensuring all aspects of the service run smoothly and are scheduled

 Ensuring that policies are delivered on time, within the agreed standards of quality and expectation.

 Traveling to meet clients, customers and colleagues based in other offices on policy / product services

 Attending conferences, seminars and keep up to date with the latest developments in the sector.

 Managing projects and attend regular meetings to discuss policy / products, action plans and team performance

 Attending briefings on new policies / products

 Preparing high-quality written reports and presentations for management and customer review

 Assist with audits for ISO9001 third party certification.

 Preparation of technical / management documents related to policy creations.

 Preparation of project technical reports.

TECHNICIAL SKILLS

 Technical ability and knowledge

 Good understanding on products and services

 Organizational skills

 Adaptability and the ability to learn new skills quickly

 Good presentation and communication skills

 Ability to work efficiently and effectively with minimal supervision

 Capability to concentrate under pressure to meet tight deadlines

 Analytical and problem-solving skills

 Business / commercial awareness

 Ability to work well within a team

 Project and people management skills.

COMPUTER PROFICIENCY & SOFTWARES

 Proficient in MS Power Point

 Proficient in MS Excel

 Proficient in MS Word.

 Technical Software’s: VLSI

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