Description

As a highly skilled Technical Support Specialist, I read your posting for a new Technical and My experience aligns well with the qualifications you are seeking, in particular my role as a Technical Support Specialist at Alfaisaliah Medical System, Riyadh K S A. And I am certain I would make a valuable addition to your organization.

 

With more than 5 years’ experience as a IT Support Specialist and managed to support over 3 branch offices in KSA. I am adept in systems analysis, diagnostics and troubleshooting, Incident management, Help desk support and conflict resolution with proactive solutions. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and problem-solving skills, I excel at:

 

Core Competencies:

 

ü  IT Assets Management

ü  PC & Hardware Procurements & Maintenances

ü  Training to end users

ü  Service Desk Management.

ü  Client-specific product and service knowledge

ü  Virtualization (Vmware certified).

ü  ITIL Certified

 

 

Additional Skills:

 

ü  SAP FICO Support

ü  Tally ERP9

ü  Sage- Peachtree

ü  QuickBooks

 

Information