Description

We are looking for a POS support engineer with experience in Customer service,  System Analyst, basic network knowledge , with experience in Bank industry to support, maintain, deploy and troubleshoot POS and  POS applications. Our Point of Sales team is chartered with implementing, extending and supporting the Point of Sales application and platforms.

 

PRIMARY RESPONSIBILITIES

• Provide fist level of support to existing POS and POS application.
• Work with POS team and vendor partners to ensure routine business processes are clearly documented and that the solutions meet the requirements.
• Support all phases from plan to deploy of future releases of POS software and components
• System Analysis and development experience within the Retail Point of Sales Application.
• Assist in testing and validation activities to support releases and enhancements.
• Responsible for effective project management, including estimating, developing, and monitoring project plans.
• Ability to create and modify technical support documents and to share knowledge and expertise within the IT team.
• Prepare regular status reporting and updates to management.
• Collaborate with business and IT stakeholders to define and document the requirements.
• Assist in the development of the business case, recommend methods for achieving solution, performs requirements elicitation, and recommends the solution risk approach.
• Provides strategic consulting level support and guidance.
• Demonstrate an informed knowledge of a business area to assist in the definition of systems requirements.

EXPERIENCE AND REQUIREMENTS

• POS Application Engineer, System Analyst and/or Support Analyst
• 3-5 years of support and development work experience in Java and/or .Net POS Application and network architecture.
• Bachelor’s degree in Computer Science, Information Systems or related technical field is desired (4 additional years of comparable work experience beyond the required years of experience may be substituted)
• Experienced in deploying and supporting retail software solutions
• Candidate must possess a strong attention to detail; superior follow-up skills and be result oriented with strong oral / written communications ability.
• Able to effectively communicate to technical and non-technical staff at all levels of the organization
• Must be available to take on call and shift work  for 24/7 support.
• Experience with Windows Operating Systems, installing, maintaining, and patching applications.
• Familiarity with Distributed Computing Platforms.

Local transfer only- Valid QID required

 

• Please mention on your application the expected salary package and when available to join.

 

Kindly send  your CV to: [email protected].

Goodluck!

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