Description

 

 

• Manages the day-to-day operations of the PC host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities.

• Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

• Manage all types of Printers installation & issues.

• CCTV NVR & DVR camera configuration & installation support

• Responsible for Quotation preparation and invoice 

• Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.

• Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components.

• Ensures high availability and acceptable levels of performance of mission critical host computer resources.

• Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.

• Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.

• Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.

• Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.

• Manages the data centre and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system.

• Stays current with technological developments in systems administration technology and recommends ways for PC to take advantage of new technology.

• Diagnose hardware and software problems, and replace defective components

• Perform data backups and disaster recovery operations.

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.

• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

• Perform routine network start up and shutdown procedures, and maintain control records

• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

• Confer with network users about how to solve existing system problems.

• Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

• Analyse equipment performance records in order to determine the need for repair or replacement.

• Maintain logs related to network functions, as well as maintenance and repair records.

• Research new technology, and implement it or recommend its implementation.

• Maintain an inventory of parts for emergency repairs.

• Coordinate with vendors and with company personnel in order to facilitate purchases.

 

Information