Description

 

Work Experience

 

Ø Technical Support Executive 2010-at present

Ensuring user notification of maintenance requirements and system availability

Maintaining confidentiality with regard to the information being processed and also providing on-the-job training to new department staff members.

Ø An astute & result oriented professional with nearly 5 Years of exhaustive field experience in Business Development, Sales & Marketing, Product Promotion, Distribution Management & Team Management

Duties:

·     Responsible for networking, design, installation and maintenance services.

·     Maintenance of email and network security systems

·     Front Office Interfaces and Data Provision.

·     Responsibility for company IT security.

·     Forecasting any needed technical improvements.

·     Budgeting for and implementing any changes

Skills

·        Highly skilled in installing, repairing and troubleshooting computer hardware and peripheral.

·        Well-versed in installing windows, software, applications, antivirus and patches.

·        Expert in networking devices and printers.

·        Profound understanding of technical manuals and schematics.

·        Adept at repairing computer hardware including Windows-based PCs and other.

·        Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.

·        Extensive experience in backup and image management software.

·        Expert user of Microsoft Office Applications.

·        Experience in installing CCTV devices.

 

Area Of Expertise

·        IT Technician

·        Network Administrator

·        TCP/IP

·        LAN/WAN

·        Networking Switches/Routers/Firewalls

Information