Description

Audio Visual Support:

 

·       Cisco Webex & Webex Teams web conferencing, Scheduling & initiating training sessions

·       ZOOM web conference, Web Skype professional & Skype for Business.

·       WIPS & KRAMER VIA Wireless presentations and Video Conferencing setup.

·       Worked on Creston App, VC & Local Presentations Projectors, iPad, Laptops, Cisco, Polycom & Extron devices.  

·       Cables VGA, HDMI, DVI, C-Port, Mini Display port, AUX, RS485 & USB.

IT Support:

 

·       New Service Request for Desktop/Laptop/iMac/iPad & Outlook, Firewall, Antivirus, MS Office installation & configuration.

·       Creating email, Group emails, Resetting passwords. Active Directory Domain Controllers.

·       Provides basic support telephone or visit to user computer system.

·       Setting up accounts for company employees with passwords and permissions.

·       Monitoring a company’s systems with security the prime objective

·       Troubleshoot computer/application problems

·       Hardware & Networking setup and configuration

·       Troubleshooting Hardware & Networking issues

·       Software installation/configuration

·       Active Directory user administration

Printers/Scanners installation and updating drivers

Information