Description

• Deliver immaculate and engaging communications across all social platforms 
• Develop, update, and moderate content  corporate-branded social media platforms, including Twitter, Facebook, LinkedIn, Instagram, and Snapchat
• Craft social messaging content to be shared by individual team member social accounts, helping to amplify both company/industry messaging and build thought leadership
• Moderate and escalate conversations in the online community, ensuring quick response and problem solving for customers
• Measure the success and impact of our messaging efforts, including ongoing tracking, analysis, and reporting on community/social performance
• Ensure that all external communications adhere to brand and communications voice, a
• Provide coverage of internal/external events, including live messaging, photos, and/or video via our social media platforms
• Availability to be listening for actionable social/community chatter beyond traditional office hours
• Deliver actionable insights and specific recommendations on how to improve social/community activity by monitoring and analyzing conversations
• Develop and maintain operations manuals and documentation
• Emersion in our corporate brand and product messaging, including mission, history, and future plans

Minimum Qualifications:
• BA/BS degree required
• 3-5 years of experience in a marketing, communications, online community, or social media-focused role
• Experience managing, writing, and editing social media
• Understanding of social platforms and best practices

Preferred Qualifications:
• Strong customer relations experience in a digital space
• A passion for both social media and online communities (hint: show us how you are passionate!)
• Ability to be flexible moving back and forth between the creative and analytical sides of marketing, demonstrating why creative ideas are analytically sound
• Excellent oral and written communication skills
• Familiarity with Microsoft Office, specifically with Outlook, Word, Excel, and PowerPoint
• Must be flexible, with the ability to multi-task and frequently adjust to changing priorities and timelines in a fast-paced working environment

PLEASE SEND YOUR CV TO : [email protected]

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