Customers charges for couriered item purchased abroad

hotchocolate77
By hotchocolate77

Hello folks

I have purchased a few items previously online from the UK and had couriered to Qatar without any additional expense. Today my delivery arrived for an item worth 2500 qr and I was asked for 275 qr for customs? As I have had other items delivered without a customs fee I don't understand the charge. The item purchased was not available here in qatar. Any guidance appreciated!

By galloper48• 14 Oct 2009 17:40
galloper48

Try contacting Aramex

www.aramex.com

Maybe they can help you based on the fact that they do operate in this business.

Phone (Customer Service ): +974 (4) 200100

Regards!!

By anonymous• 14 Oct 2009 17:38
anonymous

i

By anonymous• 14 Oct 2009 17:38
anonymous

i

By anonymous• 14 Oct 2009 17:38
anonymous

i

By anonymous• 14 Oct 2009 17:38
anonymous

i

By jasminejasmine• 14 Oct 2009 17:34
jasminejasmine

You do sometimes have to pay customs tax. Unless you are well connected or Qatari, I don't think there is much you can do if the paperwork is in order. Sometimes I have to pay something, sometimes not. One time when I was dealing with a cargo agent he told me the customs was 1000 and I asked why it was so much and he immediately reduced it to 200. But, when Aramex say I have to pay it, I just do

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