Qtel vs Vodafone rivalry, Qtel customers sufferers?
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Hi
To all people out there,as we know that Vodafone is out in market with lot of options like Vodafone to Vodafone free talking time and many more.
But why Qtel is so hard on their customers, that if we call a vodafone number from hala number and if Vodafone number does not pick up/attend the phone ie missed call,it is also charged whhhhhhhyyyyyyyyyyyyyyyy?This is for the information to all people out there never miss your call to Vodafone number from your Qtel hala number it is charged.
NEVER MISS CALL A VODAFONE NUMBER FROM QTEL HALA
THANKS
I really thought of writing or not writing this experience but I felt I must split it out of my chest,, to start with I swear what I am writing the truth and I have nothing to do with QTel and I have no relative or friends work for Qtel, (just call me to give my personal details and all the emails I sent and received to prove this) I have the worst experience with Vodafone p2p sells people and net service,
the first one was when they have the I pnone monopolized on the market, I went to landmark with my friends 2 of them bough IPhone handset without a plan then myself went to the lady salesperson, (I think she didn’t like my beard or something) she told me we have 16 gb only but you must buy a plan ( I was going to get a plan anyways but when I felt it’s a must for me and not must for my colleague) I went” why? she said” this is the rules, I told her my friend just got it without plane I could call him for you, she said this is the rules and I am the duty manager and there is nothing you could do even If you want to complain you could, I send complain emails I received a phone call after 3 emails, telling me that if you want IPhone we will sell you but we don’t have stock, I answered” I already bought I phone from star link with 500 QR extra but I don’t care, the problem is not the IPhone the problem is the treatment, the lady on the phone said we will get back to you, of course this was last year and no one got back till today
after this I thought I will never going to own a Vodafone number (as I haven’t till now), last week I thought it’s not fair I must have at least one, and I should move on that un polite salesperson, I went to their website I spin the free numbers I spin for quiet time to get nice free number, I got a nice number starts with 3000 I selected it, I got a massage we can’t process , I said it’s okay I tried again with other number after little time spinning I received another nice number starts with 3000 same thing happened ( I printed screen and saved the page) then I spine once I tried to purchase any other number it worked, I thought then I should try to find good number the system work, again three or four time I received good numbers but the system didn’t let me get them ( I saved the screen to complain later on) , and that’s what I did I called the number on the net of course it was Qtel mobile I was using, I stayed on the line for 8 minutes waiting for my turn but no one answered, then I sent emails with the screen shots I took, I really received nonsense answers
well, I said I want a Vodafone number no matter what, I spin I got regular number I as for delivery to the land mark, today is the eighth days and I haven’t received it where I really don’t want it anymore
I am writing really cause I am disappointed after long waiting for another telecom company in Qatar we receive this who only play on call price forgetting the people rights and the worst thing my friend called the Vodafone customer service (800 number) he found out that the customer service location is in Egypt not in Qatar, I wonder why, Qtel has so many problems but over all they respect the people minds and no nonsense answers we got
Vodafone voicemail service is designed to ensure that Vodafone customers never missed out on any calls.
If you wish to have this service deactivated, you can do so by dialling *004*141# from your Vodafone handset
It isn't the problem with Qtel. You just need to go to a Vodafone centre or call them. They would give you a number( *xxx*#) something like that which you need to dial from your phone and then those missed calls are not charged.
http://www.qatarliving.com/node/1124353
thats my recent post, explains how vodafone has found ways to screw us over!!
It is problem with Vodaphone not Qtel..:)