Description
Store | Sales | Operation specialist | Stock Maintenance | Logistics|
Partner Management| Dispatching| Delivering| Stock Clearance with Invoice AMC Maintenance
having 5+ years of experience.
*Part management updating about good and defective parts.
*Team handling with Service level coordinator
*Parts dispatch and deliver status following
*Partner management conical meetings
*Handling higher level escalating
*Supporting Team to handle all the issues.
*Partner managing corporate meetings for payment related issues.
*Invoice and AMC update.
* Assisting field engineers on service issues and validating the parts.
*Validating and requesting parts for service complaint.
*Products quality testing
*Creating and sending OEM report and providing technical training.
*Analysis of open and closed calls using SAP CRM Standard reports.
*Part management in SAP.
*Product and serial number update in SAP T-CODE (CMR_order)
*Product and serial number update in SAP T-CODE(ib52)
*Product Spears part addition and dilation in SAP T-CODE (Commpr1)
*Co-ordinating with team mates on day to day activities and supporting in terms of technical guidance.
*Coordinating with branch heads across the country to handle.