Description

• Works on the service desk and provides end-user support.
• In charge of acknowledging tickets received from users.
• In charge of ensuring that the network runs smoothly.
• Maintain all required records in general written and electronic form.
• Assist users with cloud printing, VPN, and corporate network issues as well.
• On the user's request and with the manager's agreement, deliver hardware to the users.
• Work with other teams to ensure the seamless operation of the organization.

Information