Description

>Roles & Responsibilities:

◾Managing day to day operations of the Restaurant. 

◾Ensuring guests satisfaction and service recovery, when necessary.

◾Ensure company standards, sanitation and service deliveries are adhered.

◾Closely work with Supervisor to Develop plans to maximize the Restaurant Productivity and create a measure 

control in outlet expenses.

◾Continuously take feedback from guests in an effort to continuously innovate and improve the products and 

services.

◾Buffet presentation and set up for breakfast, lunch and dinner functions including the use of props and 

decorations for speciality functions.

◾Good at up selling, suggestive selling and product-knowledge.

◾Handled and Solved guest queries and complaints politely. . 

◾Suggests food and beverages ~ to be well versed with the menu, method of preparation and accompaniment.

◾Follows correct sequence of service outlined in the Standard Operating Manual.

 

Information