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I have successfully completed a Remote Transition for the US Client, Volt Information and Sciences.

 

v  Performed field employee expense reimbursement process including receipt verification, entry of expense/receipts, vouchering, research and problem resolution and processing of manual/exception payments in accordance with established policies & procedures.

v  Met agreed service levels and performance targets.

v  Investigated and resolved any T&E irregularities and escalated where necessary.

v  Conducted timely and accurate processing and prioritization of Expenses, T&E claims and payments.

v  Proposed process/service improvement initiatives to line management highlighting benefits.

v  Followed direction of line management in implementing changes to processes and ways of working.

v  Prepared daily metrics, allocation reports for the team & other ad-hoc reports as required by the management.

v  As a Prepay Auditor, review and perform prepay audit of expenses reports claims of field employees and to establish field T&E compliance.

v  Ensured quality control measures are in place as per Audit T&E guidelines.

v  Monitoring team members and identifying the improvement areas.

v  Worked on Generic mail box as a part of Query handling.

v  Training of new joined on the floor and existing employees.

v  Establish procedures for maintaining high standards of productivity, quality and delivery.

v  Maximum utilization of the available resources with effective manner.

v  Motivate the team to ensure productivity and quality in the highest performance level.

v  Timeline deliverables to Client reports like daily, weekly & Monthly financials.

v  Responsible for directing the day-to-day activities pertaining to T&E to the Associates.

v  Keen customer centric approach with skills in addressing client priorities & resolving escalations, thereby attaining high business & compliance score.

v  Identify opportunities for process improvement.

v  Reporting KPI to command team on daily. 

Interacting with Client on daily bases for the queries and clarifications.

 

 

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I have successfully completed a Remote Transition for the US Client, Marathon Oil Corporation.

 

v  Processing invoices in the SAP 7.1.

v  Handling client calls and reviews.

v  Worked on different process like Purchase Order, Non-Purchase Order and Utility processes.

v  Worked on AP Blocked data report, Production report and image attachment report.

v  Worked on Generic mail boxes as a part of Query handling.

v  Responsible to get the documentation updated with new issues.

v  Supported the Client on Business Continuity Plan testing with the different server locations.

v  Responsible to get the documentation updated with new issues.

v  Pulling report for resolving blocked and parked invoices for posting the same for within the SLA.

v  Analysis and submission of weekly / monthly reports pertains Utility Invoices / past due reports.

v  Tracking / analysis of process errors with team and Management.

v  Handled AP Customer Query desk, wherein clarifying and handling the vendor queries and internal queries belongs to invoice status, invoice corrections, payment corrections and other issues.

Information