Description

I am an IT professional with over 5 years’ experience in creating IT projects and management reports, providing software and network support and conducting hardware repairs. I am a computer programmer with an eye for efficiency who likes to work both independently and as part of a team.

 

Programming     :    Proficient in Oracle Forms and Reports, SQL, PL/SQL, iJasper Reports, Crystal Reports, Visual Basic 6.0, MS Office Programming, VB.NET, HTML.  Knowledgeable in Java, PHP, FoxPro, C#.NET

Software               :    Microsoft Office Application, Email Applications, Remote Desktop Applications, Internet Browsers, PL/SQL Developer, TOAD for Oracle, Adobe Applications,

Database               :    Oracle Database, Microsoft SQL Server, MySQL

O.System              :    Windows XP, Windows Vista, Windows 7, Windows 8

Networking          :    Network Cabling, Networking of printers, scanners and photocopiers. Sharing and setting securities of documents

Hardware             :    Installing and troubleshooting computer peripherals including drives, memory, expansion cards, scanners, printers, photocopiers, teleconferences, audio and visual equipment

Others                   :    Driving

 

Work Experience

 

PROGRAMMER / I.T SUPPORT OFFICER

Philippine National Bank General Insurers Co. Inc.

April 13, 2011 – April 9,2016

 

Responsibilities:

• Provide systematic assistance in troubleshooting and monitoring system access, maintenance, bugs/errors, reports of In House Applications, Email Applications, Internet
• Provide efficient user level technical support for end users, computers, printers, scanners, etc.
• Provide timely database extraction and creation of  reports as required and needed by users/management
• Assist with creation and documentation of IT related documents (Incident Reports, User Access Manual, Software and Hardware Inventory, Printer Inventory, Management Templates)
• Provide assistance on daily applications used, including, but not limited to:

MS Office Applications, Open Office Applications, Adobe Applications, Email Applications etc.

• Provide network maintenance support in Head Office including branches, such as network cabling, PC configuration, switch installation, and it’s troubleshooting.
• Contributes to team effort by accomplishing related results as needed.

 

Achievements:

• Developed a set of additional reports that allows management to extract summary/detailed information of the company performance
• Automated management templates given to policy issuing agents to maximize efficiency and security of transactions.
• Reduced wait times for IT issue resolutions by 30%
• Gained experience in dealing into a variety of IT related sections including programming, software and desktop support, system administration, basic network administration and IT administration that developed my flexibility in the field of IT.

 

PROGRAMMER

National Kidney and Transplant Institute

August 2, 2010 – February 28, 2011

 

Responsibilities:

• Debugging, Coding, Testing and Maintaining Systems using Visual Studio 2008
• Arranged project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.
• Encodes project requirements by converting work flow information into computer language
• Confirms program operation by conducting tests; modifying program sequence and/or codes.
• Prepares reference for users by writing operating instructions.
• Maintains historical records by documenting program development and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Attending hardware and software problems/inquiry of users inside the hospital

 

Achievements:

• Developed an in house system for the hemodialysis section which allows them to efficiently study patients medical and personal records
• Participated in all stages of the Software Development from planning to deployment
• Automated cashiering/OR reports using MS Access

 

ON THE JOB TRAINING

JVS Worldwide Incorporated(The Body Shop and Girbaud)

I.T Department

April 20 2009 - May 29, 2009

 

Responsibilities:

• Troubleshooting computers, printers and other devices.
• PC assembly
• Formatting operating systems and fixing software problems
• Helping in setting up network in some of its department
• Configuring and fixing some problems on their POS and Inventory Management System

 

Achievements:

• Gained experience in working with a range of hardware

Information