JOB CATEGORY
Support Services
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Other
YEARS OF EXPERIENCE
3-4 Years
LANGUAGE
English
Jobseeker Gender
Female
Description
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
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