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Dear Sir/Madam,

The job in IT  Technical Support that  advertised is exactly what I have been seeking and I am submitting my resume. I have three years of technical support experience and an Associate’s degree in Information Technology.

Until recently I worked as a IT Technical Support representative at Adonai Technologies. While working in the position I answered inbound telephone calls and assisted customers with resolving technical issues they were experiencing with their computers and modems. Utilizing excellent customer service and technical knowledge skills I was able to successfully resolve any technology issue. My experience and education present me as a person who is exactly what your ad indicated you are looking for. I have extensive knowledge of computer technology and have kept abreast of the frequent changes that occur in applications and hardware as technology advances. I also regularly meet all goals and have had excellent feedback provided by customers on post-call surveys. As your newest Technical Support representative I will bring exceptional telephone skills and strong troubleshooting ability. I thoroughly enjoy helping people solve technical problems.

I have enclosed my resume and eagerly await your call to schedule an interview for the Technical Support position.

Sincerely,

Mohammed Aslam

 

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