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Dear Sir,Madam,

With over 16 years of experience in Government Sector and Utilities, and exposure as Technical Support, ERP Manager (implementation and support) and Oracle Applications Consultant/Support, I am seeking leadership challenges in your esteemed organization and have enclosed my updated resume for your reference.

I own extensive and traceable international experience in IT management, software installation and systems integration Sudan and Qatar.

I have a decade of working exposure as IT Support Service, Implementation Manager and ERP Manager. I also have over 10 years of functional & technical experience in various software with 3+ years of exposure in Oracle ERP and other technologies.

My competency in Technical Support Management is complemented by my expertise in IT Department Management, Software and Applications Administration, and Development of various type of Services Forms and Reports.

I have sound knowledge in managing full project life cycle in IT and mainly infrastructure followed by client support and post-implementation activities (i.e. Large and mid–scale implementations, Government etc.) with sound knowledge and technical skills in Database systems and implementation methodologies.

In addition, I also have strong enterprise-wide functional knowledge in the following:

·         IT project management, business process, documentation, testing & training.

·         Financial budget preparation and successful management skills.

·         Expert with Helpdesk and Client Support Applications.

·         Networking Troubleshooting

·         Networking Fundamentals

·         Apple Mac OSX Support10.8

·         Multimedia technical support.

·         Surveillance Cameras and Solutions (CCTV).

·         Microsoft Platform

In view of above, I assure that any given opportunity will prove my ability to work with and lead teams in IT related management and ERP in addition to attain overall organizational growth.

Your positive response to this application will be much appreciated.

Thank You.

Yours faithfully,

Mohammed Salah Eldin E. Al Hassan

A+, N+ and CCNA MCSE & ITIL Certified Profession

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