Description

Maryanne Creado

Valankani Apartments ● Flat 11● House G 60 ● Church Road ● Juhu ● Mumbai 400 049 C: Show number9930296454 E: [email protected] V: Show number26702335 DOB: October 9, 1987

Overview:

Multitasking Management Assistant with strong interpersonal communication skills; a valuable asset for a fast-paced global organization

Objective:

To pursue a challenging career that encourages professional growth and personal learning, while extending my dedicated, professional expertise

Core Competencies:

✓ Deadline oriented independent worker, collaborative team player

✓ Organizational and time management skills for efficient multitasking

✓ Professional, courteous telephone etiquette and customer friendly attitude

✓ Excellent computer skills: MS Word, Excel, Power Point, Internet, Web

Communications, Social Media, Online Research

✓ Planning, Coordinating, Overseeing of Office meetings and functions

✓ Data gathering, analysis, sorting, collating and distributing

✓ Creating organized online filing systems for efficient storage and quick retrieval

✓ Empathetic client service, excellent interpersonal communications skills

✓ Proficient in Microsoft Office Suite: Word, Excel, Power Point, Internet browsers, Web

conferencing, IM, Online research, Social Media savvy

✓ Multilingual capability: English, Marathi, Hindi and basic French

✓ Soft skills: Interpersonal communication, maturity, discretion, empathy

Educational Qualifications:

▪ Post Graduate Diploma in Financial Management - 2016

Mumbai University

▪ Master of Commerce Degree: Accountancy - 2014 Mumbai University

▪ Bachelor of Commerce Degree - 2008 St. Andrews’ College, Mumbai

▪ H.S.C. Commerce - 2005

St. Andrews’ College, Mumbai

▪ S.S.C.E. - 2003

St. Teresa’s Convent High School, Mumbai

         

Professional Qualifications:

▪ Indo-American Society - 2014

Secretarial and Administrative Professionals Course

▪ Indian Institute of Banking and Finance - 2011 Banking Codes and Standards, Customer Service

▪ Raj Software Technology (India) Ltd - 2006 Basic course in Computers

▪ S.N.D.T. College, Mumbai – 2005 Personality Development Course

▪ Emaths All India General Knowledge Test – 2000 - 2001, 1999 – 2000

▪ BMC Marathi Exam - 1997- 2002

▪ Rashtriya Hindi Basha Prarambhik Exam 1997

Work Experience:

CITIZEN CREDIT Co-operative Bank Ltd September 2008 to date ➢ Management Assistant and Secretary: October 2014 to date

Office of the Managing Director and Chief Executive Officer ➢ Integral Founding Team Member: September 2016 to date

Bank Management Information System Department

Responsibilities:

• Drafting correspondence, coordinating appointments, handling calls

• Maintaining records - letters, emails, calls, postage expenses, ensuring accountability

• Travel arrangements for the MD, CEO, Directors, Senior Executives

• Planning and arrangements for Board meetings

• Drafting Circulars for the Head Office, Branches, CAO

• Preparing RBI Returns and submissions

• Preparing RBI Master Circulars for Board of Directors and Branches

• Organizing, coordinating official functions, customer events. Follow up with clients

about planned events and appointments

• Preparing the Management Information System (MIS) Report of the Bank for the Board of Directors

• Consolidating Bank Report for Board of Directors and Directors Executive Committee

• Recording and Transcribing Board Minutes

• Preparing and transcribing the Minutes of the AGM meeting

• Consolidating the Business Plan for the Board of Directors

• Compiling Customer Service Report, BCSBI Report for the Board of Directors and Reserve Bank of India

• Preparing the Annual General Body Meeting Report (AGM)

• Amendment to the Bye-Laws of the Bank

• Confidentiality and discretion maintained with all information, decisions and activities

• Preparing monthly remuneration fee for the Board of Directors

Maryanne Creado ● C: Show number9930296454 ● E: [email protected]

 

Junior Clerk: November 2011 - September 2014 Central Administrative Office

Responsibilities:

• Drafted letters for General Manager

• Handled inbound calls, Petty Cash, Coordinating all arrangements for CAO

• Prepared sanctioned statements for the Director’s Executive Committee Meeting

• Prepared consolidated statements of various sanctions done by the Committees for the

Board of Directors

• Consolidated statements for Director’s Executive Committee Meeting

• Team member on Advances and preparing Sanction letters

➢ Trainee Junior Clerk: September 2008 – November 2011

Branches: Malad: Sept 2008 - Aug 2009 Santacruz: Sept 2009 - Nov 2011

Responsibilities:

• Savings Counter: Opening and Closing of Accounts (Savings & Current), Cheque Clearing (Inward & Outward), Accepting Cheques, Passbook Printing, Issuing Cheque books, Inter Branch Transfers, RTGS, NEFT

• Cash Counter: Handled Receipts and Payments

• Fixed Deposit: Opening and Closing of Accounts, Issuing Fixed Deposit Receipts,

Issuing Pay orders, Demand Draft, Knowledge about TDS.

• Demat Department: Opening & Closing Demat Account, Accepting DI’s, Issuing DI

Book

• Advances Department: Processing loan files, documentation, opening of accounts,

ensuring timely payment of loans, constant follow up, recoveries of defaulters, addressing customer queries and ensuring customer satisfaction

Languages:

First language fluency: English, Marathi Professional capability: Hindi

Basic knowledge: French

Extra-curricular Interests: ❖ Melodious singing voice ❖ Avid music listener

❖ Voracious reader

❖ Pastry and dessert enthusiast

References available on request

Maryanne Creado ● C: Show number9930296454 ● E: [email protected]

 

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