JOB CATEGORY
IT/Technology
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Management
YEARS OF EXPERIENCE
7+ Years
LANGUAGE
English
Jobseeker Gender
Male
Description
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EN-US
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Operating Systems: All Windows Versions; Linux: Redhat Enterprise, Opensuse, CentoS Ubuntu, VMware, Hyper V, ESX.
Software and Development: Visual Basic, C/C++ , SQL, and Microsoft Access, setup and configuring Vicidial act as VOIP server and Pfsense act as router, firewall and proxy server.
Hardware and Technical Skills: Advance knowledge in troubleshooting and building custom PC’s, networking and network cabling.
-Servicing of different HP products lines such as Desktop, Laptops, Workstations
- SL/ML/DL ProLiant Servers and Blade Systems Server
- cyberoam and juniper network switches and routers VPN, Vlans, Network filter, Network configuration.
Other Skills: Profound ability to communicate with others as well as to assimilate and understand information in a manner consistent with essential job functions. Excellent ability to work independently or as part of a team. Successful in overcoming new challenges and finding solutions to customers’ needs. Can be a consultant for setting up internet café and small to intermediate size call center
ExperienceDarwish Group Of companies/Darwish Petroleum And INdustrial Services
IT Support
March 10, 2014 – Present
Doha, Qatar
Managed and provided IT services and support for desktop, emails, and network problems in the center, ensuring with global standards on deployment, configuration, maintenance, support and licensing of IT systems.
Assigned to maintain and support all users/ client and setup networks in different locations of company store’s, show rooms, service centers, warehouses and other group of companies.
As a System Admin we ensure that all Server’s are up and performed maintenance to prevent from system down. Performed re-installing of servers and configuration of Citrix when it needed .
Performed configuration checking and maintenance of cyberoam/Juniper to ensure that all location is connected to the VPN and all rules and firewall is up to maintain the quality of connection and various unwanted attack from outside network
Maintains the systems ERP which is made in Orion and check all the location if its connected and has a good connection to our VPN and server’s.
Act as overall support to Darwish Trading Company and Kassem Darwish Son’s and Fakroo when it comes to technicalities.
Ominiserv Multipurpose cooperative
System Administrator, Consultant, Head IT
February 1, 2012 – November 30, 2013
Tagaytay, Philippines
Managed and provided IT services and support in the center, ensuring with global standards on deployment, configuration, maintenance, support and licensing of IT systems.
Assigned to maintain and setup networks and voip servers to ensure the quality of their calls.
Ensure the firewall pfsense up and working fine to prevent unwanted attacks from outside connection.
Overseen the day-to-day operations involving the company's computer systems, website, and Internet Applications
Coordinated with users to develop functional specifications of a required business account project.
Maintained Technical Documentation of Applications, Frameworks and other Standards.
Datacare System Corporation Partners with (Hewlett Packard Philippines)
Onsite System Engineer
December 1, 2010 – January 30, 2012
Makati Manila, Philippines
Handled different kinds of break fixing and installations with different HP Product lines such as HP Laptops, Desktops, Workstation (PSG) and ProLiant Servers (ISS).
Provided technical expertise in installation, repair and maintenance of Desktop, Laptops and ProLiant Servers especially HP and Compaq Product.
Installed and configured Operating System, Windows and MS Office applications.
Provided technical expertise in solving Laptops/ProLiant Servers software and hardware problem.
Communicated with Client discussed the isolation about the Laptops/ProLiant Servers, provide the solution and maintenance to prevent occurring problem.
Handled installation of HP Remote Support to use for easy monitoring of servers
Digital Telecommunications Philippines, Inc. (OJT)
Clerk Assistant
Nov. 18, 2008 – March 20, 2009
Generated fault reports for reported telephone or DSL problems in Integrated Customer Management System (ICMS).
Accommodated possible subscribers requiring about application process and requirements.
Followed up on subscriber’s application status.
Created fault reports for reported internet or phones or internet problems.
Coordinated with the Switch Department to reset ports of internet.
Coordinated with Access Department to check if modem is working or defective.
Education
Bachelor of Science IN information technology
Cavite State University – Imus, Cavite Philippine
(2005-2009)
Certifications
Hewlett Packard APS Certified in Servicing
Desktop/Laptops and Workstations (PSG)
Hewlett Packard APS Certified in Servicing
Industry Server ProLiant ML/DL/SL (ISS)
Hewlett Packard Certificate of Completion in Servicing
HP BladeSystems Solution
Hewlett Packard Certificate of Completion
Unix Fundamentals
Hewlett Packard Certificate of Completion
Configure and Manage HP Virtual Machines Virtual Lab
Hewlett Packard Certificate of Completion
Logical Volume Manager Basics
Seminars and training
· Radio Frequency Identification
(Latest in Automatic Data Capture Technology)
· Linux Operating System
· Web Development and Merchant Account
· Job Hunting
· HP ProLiant DL 100 series server family technical training
Leadership
Head IT - Omniserv
· Supervised all employees when it comes to computer usage and monitored their performance in day-to-day shift manner.
· Prepared work schedules for the IT department and maintained an adequate work force while keeping labor costs at a minimum in a labor intensive business.
· Assumed responsibility in coordinating with the management and IT department.
Consultant - Omniserv
· Supported the business unit by performing activities including administration, data gathering, analysis and other projects as assigned. Demonstrated strong commitment to excellence when it comes to consultation on how to manage a starting call center company by providing both internal and external ideas on management.
· Handled special projects and tasks as assigned, including support of internal initiatives and system implementations.
· Researched and reported issues with regards to management problem escalation (IT department).
· Identified operational improvement in areas through the discovery of gaps or new opportunities, and responded to changing business requirements; presented and implemented solutions or process improvement initiatives.
Information
