Description

A competent professional with 9 years of experience in the areas of ICT Administration, Support, and Service Management.  Project Monitoring & Coordination, Techno-Commercial Operations & Relationship Management. Effective coordination, business/end-user interaction with excellence in complex, deadline-driven operations.

 

 

Core Competenci

Operations

ð  Key personnel to provide Information Technology support for the office staff.

(Desktop, Server and Network Support)

ð  Hardware and Software Maintenance, Troubleshooting, Procurement and Install.

ð  Responsible for the Network (Assets and Cable Management) and Desktop support for the users.

ð  Provided on-site networking support. Established an office network for the operations.

ð  Web Designer support as and when required.

ð  End-User Coordination and Training.

ð  Assisted in printing and management of project documentation for various clients.

ð  Responsible to oversee the procurement and construction project activities of various assignments for the company.

ð  ICT Telecommunication Support coordination with Service Providers (Ooredoo).

• Provide Administrative support to the office.
• Played the role of Customer Service representative.
• Provide Office support to the Project team.
• Developing and managing MS Excel spreadsheets and developing macros for complex formulas.
• Performed Accounting activities to support the office.
• Follow up on payments and Cash balancing.

ð  Encouraged use of technology to support various accounting functions

Information