Description

Work Experience
WalterMart Supermarket Inc., Philippines
January 2016 – July, 2017
Information Technology Assistant

Responsible for the installation, operation, and maintenance of computer systems and other technologies,

Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support,

work at a help desk, answering calls and e-mails regarding the computer network or communication systems,

Keeping all computer equipment running smoothly and ensure computer users are able to interact with the equipment successfully,
Performs related job functions as directed by the immediate superior.

Mercury Drug Corporation, Philippines
May 2014 – December 2015
Customer Service
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses,
Gathering and researching information; assembling and forwarding information,
Identify and assess customers’ needs to achieve satisfaction,
Records customer inquiries by documenting inquiry and response,Build sustainable relationships of trust through open and interactive communication,
Improves quality service by recommending improved processes; identifying new product and service applications,
Accomplishes customer service and organization mission by completing related results as needed.

Information