JOB CATEGORY
IT/Technology
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Mid Career
YEARS OF EXPERIENCE
5-6 Years
LANGUAGE
English
Jobseeker Gender
Male
Description
RESUME
K.P.SHEIK MOHIDEEN
Email: [email protected]
Mobile: 00974-30738434/55525037
Whatsapp: 0091 9591601704
Objective
IT professional with 5 plus years of proven track record in providing and maintaining infrastructure and system solutions. Seeking a technology position with a dynamic organization to contribute acquired expertise in formulating and achieving tangible organizational objectives, maximize the company profit with my experience and unlimited learning materials which can help all departments to be the best.
Strengths
- Sincere and hard working
- Ability to deliver excellent result under odd conditions.
- Quick learner and flexible to adopt challenging environment.
- Ability to work with minimum/no supervision once trained.
Other Qualification
- 6 month Windows server 2008 R2 course in AJR2 Technologies.
- Knowledge of MS Office and basics of SQL.
Technical Skills:
Server OS: Windows 2008/2008R2 Server
VMware Server: ESXI, ESX
Desktop OS: Windows XP, Vista, 7,8,10
VMware Appliances: VCenter, VSphere, VCenter converter, VMware Workstation, VMware Player.
Email Clients: Microsoft Outlook, MS Outlook Express
Networking: Fundamentals of TCP/IP, Dial up links, LAN/WAN, DNS, DHCP, VPN
Hardware: Configuring Print Servers, DHCP servers, Scanners, Thin Clients
Fault Tolerance: RAID0, RAID1, RAID5
Ticketing Tools: Remedy, HP Service Manager and Ihelpdesk.
Remote Tools: Dameware Mini Control, Team Viewer.
MSOffice Apps: Word, Excel, Access, Outlook, PowerPoint, Visio.
Backup Software: Symantec Exec
RESPONSIBILITIES:
- Implementing checklist during each and every call.
- Knowledge on Virtualization: VMware ESX Server, VMware VCenter Server administration.
- Installation, Integration, Configuration and proper support of Active Directories based
on Windows Server 2008 R2.
- Creation and Manage the user accounts, OU, Group policies.
- Managing the User PCs in Domain or not, & providing the rights & permissions on
Server, Enforce security policies and keep environment up to the company standard.
- Maintaining the document for user account creation and deletion in AD.
- Installation, Configuration and Troubleshooting of Domain Controller.
- Configuration and troubleshooting of DNS and DHCP server.
- Installed software, patching, upgrading and maintenance of operating system.
- Delegate access in Microsoft SQL Server administration.
- Managing desktop calls, installations and troubleshooting.
- Support and maintain end user requirements, including troubleshooting, account
Maintenance and training.
- Supporting all Vendor Engineers across India for L2 Desktop calls.
- Installing the Windows Software’s, Network Printers and Scanners.
- Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering
any problem with that Hardware’s.
- Used to collect the reports for Mcafee DAT, Symantec encryption, vulnerability in the daily basis
and used to work on the report to achieve 100% compliance.
- Working on Tickets as per SLA basis to meet customer requirements.
- Periodic preventive maintenance audits for desktops and keeps record of the same
and send it to EUS Tower Leads on monthly basis.
- Handling escalation independently and ensuring that such incidents should not
happen in future.
- Working based on tickets and Creating change request using Change Management
Tool (Co-Desk tool).
- Configuring & Troubleshooting Microsoft Outlook, Outlook express and Lotus notes.
- Network Management System (Spice works), monitor and troubleshooting, technical support.
- Open source Technology, IT Asset and Resources Management.
- Analyze Problems & escalate to appropriate Levels.
- Auditing the tickets closed by the team and used to send the weekly report to the manager.
- Used to send the daily reports of the tickets raised and any new issues faced in the SBU’s.
- Mail configuration in mobile using Airwatch.
CAREER EXPERIENCE:
EXPERIENCE1:
Company name: Team computers
Client Name: Li Fung
Destination: Technical Support Engineer
Duration: October 2010 to February 2012.
EXPERIENCE2:
Company name: Acropetal Technologies
Client name: Cognizant Technology Solutions
Project name: Philips
Designation: Service Desk Engineer
Duration: Feb 2012 to October 2013.
EXPERIENCE3:
Company name: Xerox Business Services India PVT LTD
Project name: NOC
Designation: Information Management Analyst (Server Support Level 1)
Duration: December 2013 to August 2016.
Academic Credentials
Degree
Year
Institution
Board/University
Percentage
B.E (E.E.E)
2008
SACS-M.A.V.M.MCollege ofEngg.
AnnaUniversity
60
H.Sc
2004
Sivanthi matriculation Higher secondary School, cherai.
Matriculation
68
S.S.L.C
2002
Sivanthi matriculation Higher Secondary School, cherai.
Matriculation
70
CAREER ACHIEVEMENTS:
● Best system engineer from Philips project in cognizant technology solutions.
● Best support engineer from EUCS project in cognizant technology solutions.
PROJECT DETAILS:
Three phase symmetrical multistage voltage multiplier using cockroft Walton method
EXTRA AND CO-CURRICULAR ACTIVITIES:
- Member in NSS
PERSONAL INFORMATION:
Name
K.P.SHEIK MOHIDEEN
Father Name
K.P.M.PACKEER MOHAMMED
Date Of Birth
27/NOV/1986
Languages Known
English, Tamil.
Marital Status
Married
Characteristics
Qualities
Optimistic, Hardworking, Self-confident, Time Management.
Address
Al Najma building behind crown plaza, Al Mansoura road, Doha, Qatar.
Hobbies
Gardening, Cricket, Cycling.
Declaration
I hereby solemnly declare that the above-mentioned details are true to the best of my knowledge. I also assure you, if I am selected for the post I will discharge the duties to the satisfaction of my superiors.
Date: SIGNATURE
Place: Doha, Qatar
(SHEIK MOHIDEEN K P)
Information
