JOB CATEGORY
Support Services
EMPLOYMENT TYPE
Full-time
JOB LEVEL
Mid Career
YEARS OF EXPERIENCE
7+ Years
LANGUAGE
English
Jobseeker Gender
Male
Description
Note: I am residing in Doha on Visit Visa until 15-Sept'19, Available on Immediate Joining basis. Please share feedback on high priority.
Ameer Siddiqui
Sr. Project Coordinator, Tech Mahindra Ltd
Mail Id: [email protected]
Mobile number: 00974-31414365
Profile Summary & Strengths:
● 5 Years of experience working as Sr. Project Coordinator for SAP technology based Implementation, Support Services, Migration projects from IT and Manufacturing (Oil & Gas) Industry based Government projects across EMEA (KSA/Qatar/UAE/South Africa) Region for Tech Mahindra Ltd from 2014 to Till Date, Working on Oracle PeopleSoft PACE (Platform for Agile Connected Enterprise) System for all Project/Program Management activities, Expertise on PO/SOW/Contracts Management, have good experience working closely with all Project/Program Managers to meet all deliverables within agreed timelines. Specialized in all Resourcing, Invoicing, Revenue Forecast, Reporting of Financial data to higher Delivery Management.
● Have Typing speed of 70 WPM (Words Per Minute)
● SAP Certified FI Consultant. Certification ID: s0019344740.
● 4+ Years’ experience in Wealth Management project for Superannuation/Retirement savings client Russell Investments, Australian client with Tech Mahindra Ltd from 2009-14 on Onsite/Offshore delivery model, this was 100% client facing role with email/phone communication, I worked in production environment as end user SME where we did Fund management activities for PF and Life Insurance members. I did 2 transitions for new projects at Onsite Sydney where documented Procedures and Working Instructions, updated process maps for each financial/non-financial transactions in MS-Visio, Imparted training to new resources in the project at Offshore. Proficiency with Microsoft Excel, MS Word, PPT, Visio and Outlook.
● 6 Months of Experience as Customer Care Assistant with CA Technologies under Software Licensing Team where we used to issue Licenses & resolve Licensing issues of our customers Worldwide.
Professional Experience:
Employer: Tech Mahindra Ltd Role: Sr. Coordinator – PMO
Project#4: EMEA Region Projects (KSA/Qatar/UAE/South Africa) Feb’2014 – Till Date
● Single point of contact for all Program Management related activities for Onsite/Offshore projects.
● Contractual Agreements, SOW/PO Management.
● Preparing monthly POC Submissions, Responsible for driving positive Revenue for the IBU
● Maintaining inventories of all Customer agreements like MSA/SOW/PO, CRs etc.
● Handling E2E Resourcing/Allocations for new project requirements for Onsite/Offshore models.
● Handling E2E Visa arrangements for the selected resources.
● Tracking & raising invoices for completed Milestones for all POC/EMI/Milestone based Contracts
● Handling E2E creation of Customer ID, Project ID, and Contracts/Quotes etc.
● Supporting RMG/Financial tasks for the Vendors, Sub-Contractors to meet the agreed deadlines
● Raising Invoices for different customers on T&M & Fixed Price based projects
● Sharing various Monthly/Quarterly Reports to Finance/Business Operations Dept. upon their request
● Responsible for Revenue generation under IMEA Business Unit
● Preparing Projections Report as forecasted revenue for the next Financial Year.
● Attending Weekly Operations meeting with all Stake holders on open issues and chasing to get them closed.
● Performing UAT tasks of PACE Tools as communicated by RUS Development team based on the CR raised by business stake holders.
Employer: Tech Mahindra Ltd Role: Sr. Subject Matter Expert
Project#3: Insurance Underwriting, Russell Investments, Australia April’2012 – January’2014
Financial Transactions:
● Delivering 99% quality work as per the client guidelines. Managing the Production volume for around 150K member’s base of the Super Fund.
● We handled multiple funds, therefore, updating fund-specific rules for doing each transactions based on the agreed guidelines in the Fund Plan Manager
● Doing Assessment of requested Insurance cover, submitting the application on Insurer’s websites of the relevant fund for further assessment & approval of the requested Sum Insured Amount
● Posting of Approved Sum Insured transaction into the member’s account in the System
● Generating relevant member Letters through RMSuperb matching the Insurance scenario & amending content where required
● Submitting final letter of Standard/Non-Standard scenario in the Online QA process for Onsite client to approve the letters including Medical terms mentioned on it based on member’s Health conditions & clauses approved by the Insurer.
● Tracking monthly report of Insured members of the fund to identify who had birthdays in the last month & analyze whose Sum Insured period expiring & initiating letter to member requesting to get their Insurance re-assessed by the Insurer to avail Insurance benefit in the future as all the approved Sum Insured amount validity differs periodically.
● Posting Accounts Payable entry in the CheqLink application of Insurance premium amount payable to the Insurer, getting this entry approved by the Manager.
● The Fund deducts the monthly premiums from the members account and makes single payment separately to the Insurer as indirect premium payment on behalf of all Insured members.
● Recommending possible process improvement plans with the clients to simplify the business processes
● Monitor daily confirmation mail from Financial Controls then initiate financial activities
Additional Activities:
● Preparing the training documents in PowerPoint Presentation for the new comers, conducting the Heads up sessions with the team for all the process updates received from the client through emails.
● Doing Weekly/Monthly Root Cause Analysis for the errors done in all transactions, Reporting RCA Report to the Management with action plans to avoid such errors in future.
GL Transition Activities at Onsite/Offshore:
● Analyze/Understand the new client’s business how they function in the market
● Perform the Knowledge Acquisition from the client for the entire planned project activities
● Translate those requirements into the business requirements by documenting the guidelines
● Document rules for each business transactions into the Fund specific Plan Manager
● Prepare the Process or Flowchart in the MS-Visio Tool for each business transactions
● Prepare System screenshots of all transactions to be kept in Super Fund Plan Manager
● Getting the client approvals for all transaction guidelines to be considered as Legal document for TechM to implement in the Production environment
● Prepare the Knowledge Transfer plan for all transactions to be imparted with the Offshore Team, Imparting training with Offshore Production team
● Handle the OJT – On Job Training activities with Offshore and report any issues to the client
● Handle the Production Support activities for Offshore including reporting any System related issues for Clients to fix it at the earliest.
● Prepare & conduct Weekly/Monthly PKT – Product Knowledge Test for Production end users to understand their knowledge level of each resource
● Preparing resource Performance/Bell-curve Reports for Management
● Report any System issues to Technical team for quick resolution
Employer: Tech Mahindra Ltd Role: Sr. Analyst
Project#2: Account Receivables, Russell Investments, Australia April’2009 – March’2012
Financial Transactions:
● We handled multiple funds, therefore, updating fund-specific rules for doing each transactions based on the agreed guidelines in the Fund Plan Manager
● Recommending possible process improvement plans with the clients to simplify the business processes
● Posting Employer contributions into the accounts received through Remittance Advices for ad-hoc transactions
● Delivering 99% quality work as per the client guidelines. Managing the Production volume for around 150K member’s base of the Funds.
● Posting Employer/Employee contributions through NEFT/BPAY/Direct Debit mode of payments for bulk contribution files received from Corporate Payroll
● Posting Rollover transactions of previous employer to the current employee Super fund accounts
● Regularly monitor bank statements of the fund to identify funds received in order to post pended transactions to the accounts
● Posting tax deductions for individual accounts for excess contributions made during the previous Financial Year
● Preparing Journals where advice received from the Finance & Accounts
● Posting Cheque transactions under CheqReq application to book financial transaction in the fund & this would help F&A team to reconcile all the financial transactions for the day
● Completing daily financial transactions before the banking cut-off timelines
● Doing Weekly/Monthly Root Cause Analysis for the errors done in all financial transactions, Reporting RCA Report to the Management with action plans to avoid such errors in future.
● Preparing the training documents for the new comers, conducting the Heads up sessions with the team for all the process updates received from the client through emails.
● Conducting training sessions with team for the gaps to meet the Organization goals
Additional Activities:
● Monitoring Queues to track and reassign tickets to relevant users to complete volumes received for all the transactions.
● Running daily Investment Switches transaction by running query in the System for BHP/BlueScope/Westpac funds before any financial activity gets initiated by any Teams so that all fund members initiated change of investments options yesterday to take effective from today
● Running Monthly Asset Switches transaction by running query in the System for Qantas fund
● Review the log files (.err & .txt) for the errors, if any error gets occurred, immediately report to Onsite client to fix the errors.
● Sending the Weekly/Monthly RCA Packs to Management for the Project status review
Prime Super Transition Activities at Onsite/Offshore: 2011
● Analyze/Understand the new client’s business how they function in the market
● Perform the Knowledge Acquisition from the client for the entire planned project activities
● Translate those requirements into the business requirements by documenting the guidelines
● Document rules for each business transactions into the Fund specific Plan Manager
● Prepare the Process or Flowchart in the MS-Visio Tool for each business transactions
● Prepare System screenshots of all transactions to be kept in Super Fund Plan Manager
● Getting the client approvals for all transaction guidelines to be considered as Legal document for TechM to implement in the Production environment
● Prepare the Knowledge Transfer plan for all transactions to be imparted with the Offshore Team, Imparting training with Offshore Production team
● Handle the OJT – On Job Training activities with Offshore and report any issues to the client
● Handle the Production Support activities for Offshore including reporting any System related issues for Clients to fix it at the earliest.
● Prepare & conduct Weekly/Monthly PKT – Product Knowledge Test for Production end users to understand their knowledge level of each resource
Employer: CA Technologies, Talent Pro Payroll Role: Customer Care Assistant
Project#1: Software Licensing Sept’2008 – March’2009
● Perform analysis of License Compliance, Use software tools to get software inventories for products like
ARC Serve Backup Server & Client, eTrust ITM Products (Integrated Threat Management), ALP Products, LMP Products (Mainframe based Products), Allfusion Erwin Products of all versions, XOSoft WAN Sync Manager Etc.
● Get licensing products certifications from the Sponsor
● Obtain certification in Software Assets Management (SAM)
● Develop analysis of technical platforms and end user scripts measurement results, tracking of information between purchased and used products, work with other consultants to complete licensing studies and sales initiatives based on studies of 'compliance'
● Review all valid Purchase Orders to issue product licenses for the Server/Client machines
● Taking Remote Sessions in order to resolve critical Licensing issues with the clients
Academic Profile:
● Graduation: Bachelor of Commerce (2008) from IZASTW Degree College, Osmania University, Hyderabad
Trainings & Certifications:
Certifications:
● SAP Certified FI Consultant - Certification ID: s0019344740
● Tech Mahindra Certified in ITIL V3 Foundation
● Tech Mahindra Certified in Project Management Overview
Trainings:
● SAP trained on S4F50 – SAP Treasury & Risk Management processes on S4/HANA
● SAP trained on SAP GRC module (Governance, Risk & Compliance, Process Control) on S4/HANA
● TechM trained on Project Management trainings
● TechM trained on Digitalized Banking
Personal Details:
Father’s Name : Late, Taher Ahmed (Retired ARTIST) President of India Gold Medal Awardee in 1959, worked in Botany Department, Osmania University Campus, Hyderabad
Date of Birth : 09th February, 1983
Native Place : Hyderabad
Passport # : R5295118
Hobbies : Playing Cricket
Strength : Hard working, Sincere, Committed, Punctual, and Friendly
Ameer Ahmed Siddiqui
*References can be provided on request
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