Description

 LBC Express Inc, Metro ManilaIT Technical Support Engineer       - On-site area IT for the 65 branches + 7 Delivery Hubs of Metro Manila Area.        - Act as technical support engineer for all branches (Metro Manila) concerning POS System, RemittancePOS system, Bayad Center Program, closed-circuit television installation, cable rewiring, and network connectivity issues. Hardware repair and troubleshooting of the computers. Creation of Evaluation form/reports for defective Computer systems. Inventory of the computer systems such as asset tag, serial number, etc. Maintaining the efficiency and productivity of the Company’s Computer systems.        - Provided technical support and troubleshooting assistance via telephone, email and on-site to resolve the issues.        - Contributed as an IT Service Desk (call and remote desktop support for the nationwide branches including backroom application support). Creation of user accounts and password using AD. and resetting locked accounts. CertificationsMS Azure Fundamentals AZ900CompTIA A+

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