JOB CATEGORY
Customer Service
POSITION
Customer Service Rep
YEARS OF EXPERIENCE
3-4 Years
APPLICANT LOCATION
In-country Hire Only
Description
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Forecast staff, equipment, and supply requirements, based on a master menu.
- Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
Information
Desired Skills & Experience
Bachelor's Degree in Hotel and Restaurant Management At least 3 years of experience in Food and Beverage Industry. Exceptional communication skills especially in Arabic. Preferrably Moroccan Nationality.Location
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