Description

The primary responsibility of the Key Account Manager is to align Nestlé strategy with customers needs by developing mutual business opportunities. At this position, he has to maximize short and long term sales and profitability and build long term successful business relationships with customers to become the preferred supplier.

Information

Desired Skills & Experience

Main Responsibilities • Accountable for the achievement of his customers sales volumes, OG and RIG targets by category • Develop customer specific business plans in alignment with key customers and ensure that these plans are properly implemented • Monitor customer business performance and jointly develop action plans to address any shortfalls. • Define with Channel Manager strategic direction for Retail Key Account customers. • Maximize the visibility of the Nestlé products within the channel/ customer, balancing customer priorities with category objectives • Prepare and conduct regular customer business planning reviews and propose action to accelerate growth. • In co-ordination with CCSD to develop customer specific tailor-made promotions in line with the category objectives and Business development needs • Forecast Sales by Key Customers, identify gaps and propose action to overcome them. • Constantly work to improve the return on investment through the management of financial performance of Key Account Customers utilizing CCS and SPPE as business management tools. • Gather & report customer trends, needs and competitor information. • Effectively mangae, lead and control direct rerports to maximize performance and enhance teamwork • Effectively develop and manage long term customer relationships. • Develop and keep up to date Customer Profiles/Fact Books • Accountable and responsible to coach his teams and identifying their training and development needs. • Ensure strict adherence and compliance on all activities undertaken, including those taking place on trade, to the WHO International Code of Marketing of Breast-Milk substitutes and Nestle Instructions and local country codes. Ensure as well compliance with Nestlé’s strictest requirements that Nestlé marketing and sales personnel will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity Attitude: Clean and professional appearance / presentation, excellent attitude / enthusiasm, self motivator, reliable / dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker. Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying pattern, international retailers knowledge, financial understanding, PC literate Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial / Logistic / Marketing skills, Thinking and problem solving, Initiative and follow through, Communication (oral and written), Analytical and planning skills.

Location

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