Professional Profile

We are hiring looking for Customer Service Agent

KEY RESPONSIBILITIES

Responsible of answering all incoming calls concerning billing issues, machine status update and customer service general inquiries

Responsible of guaranteeing 100% collection of pending payments from customers

Responsible in handling credit account facilities. Ensuring that all LPOs received are sorted out at all times.

Responsible in sending out invoices based on priority.

Responsible in following up the Delivery notes invoicing in a daily basis and ensuring that all invoices are done in a timely manner.

Responsible of making sure to act in accordance to the company and departmental rules, policies & SOP’s

Responsible of complying with any other tasks as designated by the Manager

JOB SPECIFICATION

Bachelor’s Degree

EXPERIENCE

Minimum 2 years of experience on the same field

Excellent written/oral communication skills

Proficient in MS Excel

Knowledge in basic Admin tasks

Experience in SAP navigation is an advantage

Able to handle classified data

Salary

QAR 3, 500 all in (negotiable based on experience)