treatment of a doc at alahli
i have been a regular patient at alahli hospital my baby was born there 10 months ago and it has thhe best pediatricians. but to my biggest shock yesterday i met with one of the worlds worst docs yesterday.
my baby was down with very high fever yesterday. nearly 103. i visited the clinic at 6 pm since there were 10 patients already waitin i decided to go to the emergency ward at al ahli. as soon as i reached the the doc met me at the ward and even before lookin at my child she told me "why r u here" goto the clinic. i explained to her the situation at the clinic and unbelievably she responds that it is not my problem if there are ten patients u must wait. then when the nurse chked my baby's temp. she said did u give him a cold sponge . not knowing she asked the nurse i reponded yes several times at home. she told me to keep quiet and said im not asking you very rudely. without even seein my child file she asked me a million qs. she was constantly rude till we left from there. in the mean while when an arab family came there her treatment was very different i was very shocked at this inhuman treatment yesterday. after that i took my baby to pediatric emergency clinic and got him treated. is th fare the kind of treatment my child got. is there no humanity left in this part of the world
I tried a Surgeon , they told me he is the best in the hospital and all over qatar ...
and oh my god during my consultation he was seeing others . patients are waiting in different rooms and he would go talk to them for 10 min or less and that's all , he asked my for xrays which i didnt need and didnt even check the report or the xray he decieded to send me to another doctor and this other doc told me that nothing is wrong withme !! i think it is all about money and no good treatment.
And it came to my knowledge that he the same big sergeon did something wrong during an operation and the patient died .
I think the hospital is going down and they are just hiring doctors who were kicked from other hospitals .
they are more like a hotel and they are not even good in that matter . those ladies working in every clinic know nothing about their job and they are not friendly at all and none is bilingual .
he needs to drink lots of fluids to replace the ones he lost due to loose stools...
Wow Dora, are you serious? I have never heard the suppository thing... they gave them to us at Doha Clinic when my son was just a few months old and never mentioned anything.
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"Diplomacy is the art of saying 'Nice doggie' until you can find a rock - Will Rogers"
to all the med professions here my baby's fever has got better but he is constantly irritable and cryin i kniw maybe he's havin teethin problems as his 10 months but when shud i be alarmed. he also has loose stools. barely any meds get into him as he throws em up. but thankfully no fever shud i go see a doc again.
interesting topic...
what .. the vet clinic docs r better u say .. then this one sure needs a transfer there .. she cud learn a bit 4rm them.. what say !
u r right .. insurance goes to hell when u have a sick baby .. i wonder how many wud b checking out the list of hospitals/pharmacies that is covered with insurance at that time !!! hmmm....
u said the emergency was not busy ... hmm... she might have successfully hushed ev1 to the clinic .. thatz y the long wait there.. may b she had a party to attend to ... or likes to b paid by not working at all ... or .. cud b many reasonz... but none that justifiez that kinda attitude of a doc... what was her name ???
I must make sure she is no where near when my sis takez her kids there !
Andrews, suppositories should not be administered to babies unless by medical professionals.......even then they should be extremely careful!!!
Keeping your baby in cold water for 10 minutes is the worst thing you ever do to your baby when he/she is suffering from high fever. Always use lukewarm water for spunging. and give parecetamol or adol suppository
professional doctor...
You have a right to take your child to the Emergency and no one can stop you there...
I suggest you send a written complain to the Al Ahli Hospital Customer Care dept. am sure they will take immediate action and you will receive any apology letter soon.
If you have Insurance I suggest you send one copy to your insurance co. also.
I've taken my little one there 2 times. first time in and out no problem. second time we had to wait. while my little one bled all over and cried from the pain. They were not being cruel, they just had bigger emergencies to handle. His was not life threatening.
oops Dora O I see..Hmm SN
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HE WHO DARES WINS
high fever does not cook brain cells...don't frighten people RP!
Suddenly everyone is a Doctorcito......
Last time I check, high fever in kids, will cook the brain cells slowly but surely.
Regular body core temperature is 98 or 99 and not 100, 101, 102, 103
If God dropped acid, would he see people? -- George Carlin
I wish my good old friend Supernurse was here now to give the best advice.. I wonder whatever happened to her.
Anyway Kavita sorry to hear your experience of no so love at Al Ahli.. SOmetime it is better to go Hamad Children Emergency. Well I guess either ot was more convienient for you to go there because it closer to your home or your dont trust the Children Emergency at Hamad.
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HE WHO DARES WINS
UKEngQatar....It me :( I'm stuck as Dora and I've begged to go back but they won't for some reason!
Call a doctor right away if:
A baby less than 90 days old has a rectal temperature of 100.2°F (37.9°C) or higher.
A baby 3 to 6 months old has a fever of 101°F (38.3°C) or higher.
A baby 6 to 12 months old has a fever of 103°F (39.4°C) or higher.
Oh and the cool baths are a NO NO! Lukewarm yes, cool water will induce shivering and raise core body temp......
i agree with Dora.. fever in children should not be overlooked... i had experienced with my child on two occasions where she had convulsions and had to be rushed to the ER.. there's no telling where a simple fever might lead to...
Sorry, I disagree with the temperature thing...I'm in the medical profession and if my child had a temp of 39.4 I sure as hell would be heading towards a hospital.....there is obviously infection and I'd rather be somewhere near a hospital or in it should my child start fitting etc....Its easy to sit back and say that its isn't anything to worry about but with children one can never tell what will happen so best to get checked over!
Also...be very careful about submersing a child with a temperature in cool water, this is not necessarily best practice!
Calpol is the best bet, if the parents have concerns then take them to hospital and bugger what anyone else thinks!
im really sorry about your bad experience there Kavita... but just like you said..u often received a good treatment there... i hope that particular incident will not gonna stop you from bringing your child there..just file a complaint for that particular doctor... what she did (like u mentioned) is not really acceptable in health care... if i were in your shoes, i will feel worse than that but i know i will do something else for her to know that she did something wrong... anyways... i hope your kid is doing well at this time...
isnt it acceptable if looked at as a simple humanbeing. the question here is not about me being a mother the question is about being humane and being compassionate in the field of medicine which was not there in the situation i was yesterday
All your responses are acceptable if one look through the heart of mother.
Best of luck for cute little angel
dear stealth
i was not after any damn money or insurance. as u can read in my mail i had delivered my baby there and always go there not cause they r some big hospi or anything of that sort just because till date my baby has been taken very gud care of. in dec my baby had very severe uti. and had 39.8 deg fever he was so well handled by dr atiya and admitted at once. this dr. was a total screw up thats it im tryin to say. mr or ms stealth next time mind wat u say i am not expecting any sympathy from anyone in the world. but when a person knows not much of the situation the least i can expect them to do is to shut up. sorry im being so rude. no Money No Insurance can take me anywhr or any mom anywhere when they have a ailin baby in the arms
dear miscat
as i said abv the temperature is takemn by ahli( 39.5) not by me. and though i did the spongin and stuff it hadnty gone down. yes i agree may be my baby was not in a life and death situation (god forbid never to be so ). but owin to the fact i was the first patient in the er ward and it wasnt busy i cudve got better treatment. even though the treatment was bad by one doc i will still continue to go there as they have many gud docs like dr. atiya, dr sura, dr sushil, dr prashant, dr anwar.
i mustve done rong by going to the emergency. but the way that dr put it and treated my baby who was ailing in my hands was rong
trust me i had two pets here the vets clinic doc is better
when people go after insurance money this is what happens
I agree with all you have said and you sound as though you could be in the medical profession.
However, this lady (appears) not to be. It could be her first child and rightly over anxious and also I feel people are being more careful than normal as there has been cases of meningitis.
My thoughts are my own, but I doubt my Mum would agree with some of them.
which converts to roughly 39.4 C, I don't mean to sound harsh but most hospitals these days unless your child has a history of feveral convolutions or respritory problems won't consider this temp an emergency and depending on how trust worthy your thermometer is and how you take the temp it is quiet possible that her fever may not have been that high. you said you sponged her down at home but just most parents don't realize that just running a cool damp cloth over a child will not bring down a fever, you have to bring down their core temp and the only way to do this is by actually sitting them in cool water for minimum 10 mins. The reason for the questions was in emergency wards the doctors don't always have the time that it takes to read through a patients file so the quickest way is to ask the patient or in this case you the parents the relative information that is needed for prompt treatment. Unfortunately while most parents see that if there child has a high temp and a bad cough then that is need for emergency care, the truth is it's not unless the child's temp raises over 40 degrees C and remains that way even after you have administered panadol/ibroprofen, given a sponge bath and is showing signs that the child could go into a convulsion, showing signs of respiratory distress then an emergency ward has the right to give priority to other patients that really do have emergency cases. I am sorry to seem harsh as we all like to think our little ones need emergency attention when they are sick like this, but if every parent ran to the emergency department when their kid had a high fever and a bad cough then emergency departments wouldn't be able to administer emergency treatment to those that really do need it.
If everyone cared and nobody cried
If everyone loved and nobody lied
If everyone shared and swallowed their pride
Then we'd see the day when nobody died....Chad Kroeger
A doctor ... is trained not only in medical care but also keeping his/her cool and in handling family/friends of patients...
I feel sorry for u kavita to have experienced all this... any mother with a sick child wud be panicking looking for some1 to attend to the child immediately ...
A wonder how this doc wud react if she had her child ill, looking for urgent medical assistance and some1 wud tell her "y r u here... go to the clinic" ... If I was in ur place Kavita... i wud have told her "y r u here... u need to go and re-do ur training once again" !
and she said 2 u : "that is not her problem" .... my temperature wud have been higher than ur kid at that very instant listening to this .... ashamed of doctors who talk like this... may b she belongs to the vet clinic .. she can talk to all the animals in the world whichever way she wants or knows how to talk !
Hai Kavitha,wish ur baby get well soon!!! In Any emergency u can depnd on Hamad Pediatric Emegency in AlSaad,they are the best..the best...from my personal experience am saying...god bless ur baby!!
regds
kavita just fill the complain and the admin will take action against that doctor and nurse...
mintus.....how can you get free dental care?!! Thats a rarity!
I've been to Al Ahli Emergency once with my daughter when she had a head injury...they were fabulous!
Fubar...TRIAGE isn't a new word for my vocab....I was an A&E nurse years ago so its not new!
Dont like that Hospital at all. Had 5 Visits for a root canal and it still never got done, Have a dead tooth with a hole in it. I am going back to the uk for some decent free healthcare.
Mostly people with a Medical insurance go to all these mushroomed Private Clinic... The rest go to Hamad
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sorry for the little one and hope he/she is getting better.i do have experiences abt 8 years with private clinics in Doha.not treated badly but commercially.hamad main and pediatric is the best in the country.sure there are bads and goods in all occupation.shortly i may say no more spending time and money in private clinics invain.
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Attitudes are more important than facts...
Kavita - I am relatively new in doha , but in past 10 months here , we had to seek medical ssistance many at times , for us and the kid. Have tried all the popular private clinics..
Hamad and Hamad child emergency is the better option.
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Listen to Many..Speak to a few.
not inciting the 'racist' thing here but I took my son straight to the A/E at Alhi Hospital once, simply because the childrens clinic was packed.
I did feel a fraud as it was not 'exactly' an emergency. He had fallen in the school play ground, and yes he had hurt himself. As it turned out he did have a small fracture of his thumb. So was I justified in going STRAIGHT to A/E? I still feel that perhaps I was still a fraud as back in England I would have taken him to our GP first.
My point being, I got seen in A/E no questions asked, X-ray within 10 minutes of being there. Total time spent from start to finish 30 minutes tops.
It may simply be a case of wrong day, wrong Doctor.
My thoughts are my own, but I doubt my Mum would agree with some of them.
another face of villagio
planin to xray
KavitaSharma you need to fill out a complaint form, available at the reception. only then administration will take action.
Here's a new word to add to your vocabulary:
T-R-I-A-G-E
http://en.wikipedia.org/wiki/Triage
well from the way u talked about the doc i think i kind of know where is she from
but to be honest with u i hate al ahli hospital my son had a surgery in his eyes twice and its still the same and the doc he gave me an appointment 2 months later when i cam to the appointment they said he left doha ok how about my 16000 rials that i paid they transfer me to another doc and gues what he said? OH UR SON NEED A SURGERY i said ok thats what they told me two times before and i did it and i paid for it he said yea but who did it is gone u need to pay again!!!!!!!!!!!!
i agree
but i choose to go to the emergency since the clinic wud be closin anyways
Did you let the women at the pediatric desk know you were there and what was wrong with your baby? The nurses would have gotten to you soon and taken your baby's temp and probably would have gotten your baby in sooner to see the doctor due to the high temp. I have taken my daughter there on a walk in basis when she was really sick and the nurses took us to the back and took her temp and the doctor saw her relatively quickly even though there was 5 or 6 people ahead of me.
go to PMC (Children Hospital of Hamad) at Al Sadd signal on C ring road. Bang Opp to HSBC Bank.
They are good and dont act the way you have experienced.
As for the lady u referred - there are many probalities
- she must have a hard day. may be her senior thrased her and she wanted to show how bad her office is.
- Maybe she had a early morning fight with her partner at home.
Common, We all have bad days, she could even have PMS
i feel sorry for your kid. i just wish he is fine now.
there were ten patients in the clinic that's y i went to the emergency ward at al ahli. im not sayin that all times i was treated like this this is the first time
Chest infection and temp of 103 is a legit emergency visit.
Some people just have bad days and take it out on people. Perhaps it was a case of wrong place at the wrong time.
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"Diplomacy is the art of saying 'Nice doggie' until you can find a rock - Will Rogers"
im talkin abt racism or anythin im jsut sayin that how can a doc treat a doc treat baby whos so sick and his mother like that
if there are ten patients u must wait.
How different was the treatment of the "arab family"? Every time we went there, they didn't show any racism. An Indian family came there after us and was treated first since they had a very sick child.
experience love, yeah i experienced the other side of love huh!!!!
they said he has a chest infection
Sad to hear that,Kavitha.But I see that lately there are a lotta banners saying "experience love" in Al-Ahli.
I hope ur kid is fine now.
So reading between the lines you're accusing the doctor of racism, right?
Out of interest, what did the Paediatric Emergency Clinic diagnose your baby with?