thanks for all who have replied. actually, i have already contacted my service provider which is globe telecom in the Philippines but they said they could not provide it as i've said it's already included in the prepaid sim pack upon purchase but unfortunately, i did not bring it here and i'm not sure where i have kept it that's why i'm looking for shops/service centers who can unlock it using some software/programs just like in the Philippines :-(
Normally, "PUK" is given to the original customer and could be unlocked through the Service Provider (SP). You could go to one of its nearest branches to unlock. It's very simple. Normally they do not give it to customer. Please contact SP for instructions.
But,in Sri Lanka one Service provider gave my PUK to me, following my repeat visits to them.
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simply dial 111 from any other mobile "2" for english language then "1" for mobile & follow the instruction
need yout ID number for puck code when u get puck code then will give you chance to enter your new pic code
& if your sim not asking for puck code its mean your sim is rejected you have to take new sim of same number
thanks for all who have replied. actually, i have already contacted my service provider which is globe telecom in the Philippines but they said they could not provide it as i've said it's already included in the prepaid sim pack upon purchase but unfortunately, i did not bring it here and i'm not sure where i have kept it that's why i'm looking for shops/service centers who can unlock it using some software/programs just like in the Philippines :-(
Call on 180 .follow the isntructions. they will ask for the qatar ID number which you had given on the time of purchasing the sim card. thats it.
Dear friend,
Normally, "PUK" is given to the original customer and could be unlocked through the Service Provider (SP). You could go to one of its nearest branches to unlock. It's very simple. Normally they do not give it to customer. Please contact SP for instructions.
But,in Sri Lanka one Service provider gave my PUK to me, following my repeat visits to them.
Good luck!!
to unlock it you need to contact your service provider. you need the PIN and PUK code