hey QLs one question regarding Q-tel internet

viniths
By viniths

hiya,

today the q-tel guy came and fixed the ADSL & land line in my home. He didn't give me a handset eventhough I had asked the same in my application. he said it was not normal that q-tel gives hand set. anyways just wanted to know whether its a normal practise.

point no 2 is more important. Internet is not active now. the guy told me that it will be active only tomorrow. I've got a CD with the router. Should I just follow the instructions laid down in it???. or should I wait till tomorrow and check whether my internet is on.

I think the the service providers are less informative and its too below standard, even the banks are like this. Nobody knows anything especially those sitting at the branches.

By viniths• 15 Oct 2009 10:51
viniths

thanks guys!!! I dont know but I am getting constant follow up from Q-tel, whether my net is working or not. Anyways till now NO. hOpe the green lights starts blinking fast ;))...happy weekend

By dabbler• 14 Oct 2009 16:56
Rating: 5/5
dabbler

Our internet worked immediately as the technician did the entire set up and even asked me to try and connect before he left to make sure there were no problems. Not sure why you have to wait a day.

By Sympatico• 14 Oct 2009 16:36
Rating: 4/5
Sympatico

I don't have phone set also. Just buy to Carrefour, I bought a phone set for 50 Riyals but be sure to buy telephone cable connecting from your telephone going to the main outlet they also did not provide this cable...I only applied ADSL (1 Mb), but I got a connection to internet right away.....Note that I am the only one using this internet connection but after a month of using the internet...my connection is always hanged...always I have a very bad connection....I called already but still the same thing....

By anonymous• 14 Oct 2009 16:30
Rating: 4/5
anonymous

It's better you buy a phone of your choice rather receiving one.

A day activation is normal. Some areas Qtel shines and behind the screens they have way too long to go.

By Rizwana• 14 Oct 2009 16:10
Rating: 4/5
Rizwana

i think u have applied only for adsl usually when u apply only for ADSL THEY"LL NT PROVIDE HANDSET.

By anima• 14 Oct 2009 15:46
Rating: 5/5
anima

No hand set is usually not provided.

Secondly you can wait till tomorrow or else dial 111 to qtel they will assist you step wise how to activate the net.

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