Qatar Insurance Co.
Please help! Is there anyone here who has experienced the services of Qatar Insurance Co.? I have full insurance in this company(TP+OWN DAMAGE), recently my car got some scratches and planning to get a police report and bring to service center. First, I asked my friend who got the same problem(but different Insurance Co.) and he said that after the service center repaired all the scratches from his car, they still asked for QR600. So he asked the Insurance Co. why he need to pay even he got full insurance, and they said that he still need to pay 15% of the total damage. Could anyone here please advice/explain to me why they should get this amount from the Insured owner? Thanks!
charan this is true to the excess clause but the scratches only caused by unknown accidents like self or some one make intentionally, there is a caluse of paying 15% of total cost-repai+labour
Just on thursday i came to know of it while interacting with insurance for claim
You have to check whether you have an Excess Cluase to your policy:)
No. You will be required to pay excess amount only. i claimed 4 accidents from QIC and next year Iwas denied a full insurence by them and I switched Al Khaleej instead :)
It is in the policy's terms & conditons that one would have to pay 15% of the total cost incurred on repairing the scratches caused due to unknown accident.
I recently experienced the same while getting the car done for the same reason