doubt u going to get any response from QR ... and if they do, please do share with us. wud be interesting to see what their response is ... probably wud say something like 'it is not in QR's authority to detain the psgr as we have handed him over to the local authorities' ... its like out of their hands which is probably true ... from their side they could probably black-list the guy from using QR again .. but it wont solve the problem of this arising again i guess ...